About
Analytical Data Analyst with practical experience through projects using SQL, Python (Pandas, NumPy), Excel and Power BI. Built end-to-end data analysis projects involving data extraction, cleaning, transformation, visualization and dashboard creation. Skilled in analyzing business problems, identifying trends and generating data-driven insights. Seeking an entry-level Data Analyst role where I can apply my analytical and problem-solving skills to support business decisions.
Skills & Expertise (19)
Work Experience
Technical Associate
Tech Mahindra
Nov 2024 - May 2025
As a part of 'Return Management Team', my main objective was to minimize returns. Analyzed customer return cases through root cause analysis and structured troubleshooting. Reduced product return rate by 40% through systematic issue investigation, customer interaction and effective problem resolution. Achieved more than 92% positive customer feedbacks per month while exceeding the required 80% resolution rate KPI and earning 500 Kudos points for accomplishing performance targets.
IT Recruiter
Vision Beyond Resources India
Feb 2020 - Aug 2020
Assisted in sourcing, screening, and scheduling interviews for candidates across various roles. Performed pre-employment screening including salary negotiation, checking technical skill set and interviews to determine candidate’s goals and suitability for positions. Coordinating with consultants for interviews and constant follow-ups for feedback.
Education
B. Tech: Electronics and Communication Engineering - Shri Ramswaroop Memorial College of Engineering and Management
- 2022 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (19)
Click a skill to find developers with the same skill
