Suraj

Project Delivery Executive

ASL Infosystem

May 2025 - Jan 2026

Generated comprehensive operational reports and Excel-based dashboards, improving project timeline visibility by 25% and eliminating workflow bottlenecks. Monitored Turnaround Time (TAT) and SLA compliance metrics, maintaining a 98% service quality rating. Audited and maintained 5,000+ CRM records, ensuring 99.5% data accuracy and reliability for executive business reporting. Collaborated with internal teams to streamline reporting workflows, reducing manual data compilation time by 12 hours per week.

Data Analyst Intern

AI Variant

Jan 2023 - Jan 2024

Developed 10+ interactive Power BI and Tableau dashboards to visualize critical business KPIs and performance metrics. Evaluated customer behavior data to uncover 4 distinct purchasing trends and generate actionable business insights for marketing teams. Supported A/B testing initiatives by measuring campaign performance, contributing to a 12% increase in user conversion rates. Presented analytical findings to cross-functional stakeholders, enabling informed, data-driven strategic decisions.

Sales Executive

Sharekhan

Jan 2023 - Dec 2023

Business Development Associate

BYJU’S (Think & Learn Pvt. Ltd.)

Jan 2022 - Jan 2024

Examined customer engagement and demographic data, directly contributing to a 15% increase in territory revenue. Aggregated and synthesized customer feedback data to identify 3 key service improvements, boosting client satisfaction scores. Managed high-volume CRM data, monitored retention metrics, and tracked customer onboarding progress to reduce churn by 8%.