Madhura Honrao
Data Operations and MIS Professional
About
Data Operations and MIS Professional with over 7 years of experience specializing in database analysis, management and structured reporting. Proven track record in the Identity and Access Management (IAM) domain, focusing on data revalidation and compliance reporting, with hands-on operational experience within E-Commerce environments. Proficient in SQL and advanced Excel, with a strong ability to transform complex, raw data into clear, actionable insights. A detail-oriented multitasker who delivers under tight deadline, maintaining error rate below 1% and easily adapts to new analytical tools and technologies to improve operational efficiency.
Skills & Expertise (19)
Work Experience
Senior Executive – Data Operations
Apnatime Tech Pvt. Ltd.
Dec 2021 - Dec 2025
Directed the execution of 30+ cross-functional projects, utilizing data analytics improving job-matching accuracy for 1M+ users on the Apna platform. Maintained a <1% error rate across all deliverables. Created and maintained SOPs for data transfer, quality checks, and reporting workflows to ensure process consistency. Prepared daily, weekly, and monthly MIS reports for management and cross-functional stakeholders. Identified, investigated and reported system bugs and fraud cases, contributing to platform safety. Trained and supervised 10+ team members and interns to enhance quality of job posts and individual performance.
MIS Executive
Vodafone India Services Pvt. Ltd. (via Quess Corp)
Jun 2019 - Oct 2019
Created Business Cases, Change requests (including Growth CR) as per requested by Vodafone Services. Integrated Business Cases and Change Requests provided by VISPL globally, in Pega, validating data quality before and after integration. Prepared operational MIS reports tracking data integration progress and quality analysis.
Associate System Analyst
IBM India Pvt. Ltd. (via Net Connect / Infinite Computer Solutions)
May 2017 - May 2019
Managed end-to-end User ID revalidation activities across Servers, Applications, and Subsystems, ensuring compliance and security policies. Collected and analysed large volumes of User ID data received from multiple business and technical teams, and performed detailed validation of user access records and uploaded compliant User IDs into the URT tool. Investigated non-compliant User IDs and implemented corrective actions to maintain security compliance. Supported SAM Revalidation, SOX, and Non-SOX compliance audits, maintaining quarterly compliance trackers, and coordinated follow-ups with stakeholders to ensure timely completion of revalidation activities.
MIS Executive
Golden Rooster IT Solutions Pvt. Ltd.
Sep 2016 - Jan 2017
Managed operational tasks across e-commerce platforms including Amazon, Flipkart, and Jabong. Prepared daily, weekly, and monthly MIS reports using MS Excel for operational and client-level tracking. Handled data management, product listing, COD reconciliation, dispatch records, and inventory synchronization. Handled client queries via email and chat, ensuring resolution within agreed timelines. Trained new joiners and audited their work to maintain 100% data accuracy.
Associate Data Analyst
Samagra Waste Management
Jan 2015 - May 2016
Collected, processed, and analyzed raw operational data; developed reports and summaries as per management requirements. Prepared PowerPoint presentations with embedded charts and data tables for reviews. Created Excel templates for standardized data collection and reporting. Consistently analyzed and interpreted information to recognize changing KPI trends, patterns.
Education
B.E. – Computer Science - SVERI College of Engineering, Pandharpur
- · Afghanistan
Diploma – Computer Engineering - Government Polytechnic (Autonomous), Pune
- · Afghanistan
Certifications
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Skills (19)
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