Mamali Mandal

AI Engineer

Bengaluru, Karnataka 2+ yrs exp 85 · Excellent

About

AI Engineer with 2.6+ years of experience in Machine Learning, Generative AI, NLP, and Data Analytics, with strong expertise in Python, SQL, XGBoost, LightGBM, TensorFlow, PyTorch, LangChain, RAG, LLMs, and Vector Databases. Experienced in developing end-to-end AI/ML solutions for customer support automation, ticket classification, knowledge retrieval, manufacturing quality control, and defect prediction. Skilled in feature engineering, model development, prompt engineering, RAG pipelines, SPC analysis, data visualization, and model evaluation, with hands-on experience deploying production-ready applications using FastAPI, Streamlit, Docker, Kafka, Git, and Grafana.

Skills & Expertise (47)

Hugging Face Advanced

8.5/10

2.6

Years Exp

Prompt Engineering Advanced

8.5/10

2.6

Years Exp

Large Language Models Advanced

8.5/10

2.6

Years Exp

BERT Advanced

8.5/10

2.6

Years Exp

Transformers Advanced

8.5/10

2.6

Years Exp

NLP Advanced

8.5/10

2.6

Years Exp

Neural Networks Advanced

8.5/10

2.6

Years Exp

Feature Engineering Advanced

8.5/10

2.6

Years Exp

XGBoost Advanced

8.5/10

2.6

Years Exp

Unsupervised Learning Advanced

8.5/10

2.6

Years Exp

Supervised Learning Advanced

8.5/10

2.6

Years Exp

scikit-learn Advanced

8.5/10

2.6

Years Exp

Python Advanced

8.3/10

2.6

Years Exp

Git Advanced

8.0/10

2.6

Years Exp

Embeddings Advanced

8.0/10

2.6

Years Exp

Retrieval-Augmented Generation Advanced

8.0/10

2.6

Years Exp

LangChain Advanced

8.0/10

2.6

Years Exp

Pandas Advanced

8.0/10

2.6

Years Exp

NumPy Advanced

8.0/10

2.6

Years Exp

GitHub Advanced

8.0/10

2.6

Years Exp

Docker Advanced

8.0/10

2.6

Years Exp

Streamlit Advanced

8.0/10

2.6

Years Exp

PyTorch Advanced

8.0/10

2.6

Years Exp

TensorFlow Advanced

8.0/10

2.6

Years Exp

FastAPI Advanced

8.0/10

2.6

Years Exp

FAISS Intermediate

7.5/10

2.6

Years Exp

SQL Intermediate

7.5/10

2.6

Years Exp

Ollama Intermediate

7.5/10

2.6

Years Exp

Pinecone Intermediate

7.5/10

2.6

Years Exp

ChromaDB Intermediate

7.5/10

2.6

Years Exp

LangGraph Intermediate

7.5/10

2.6

Years Exp

Matplotlib Intermediate

7.5/10

2.6

Years Exp

SciPy Intermediate

7.5/10

2.6

Years Exp

Statistics Intermediate

7.0/10

2.6

Years Exp

Grafana Intermediate

7.0/10

2.6

Years Exp

Kafka Intermediate

7.0/10

2.6

Years Exp

ETL Intermediate

7.0/10

2.6

Years Exp

Seaborn Intermediate

7.0/10

2.6

Years Exp

Data Cleaning EDA Data Preprocessing Problem Solving Interpersonal skills fast learner English Hindi Odia

Work Experience

AI Engineer

Signovate Technologies | IBM (Client)

Apr 2024 - Present

Developed and implemented AI/ML solutions for customer support and manufacturing quality control using Python, SQL, XGBoost, LightGBM, and machine learning techniques. Built an AI-powered customer support platform for ticket classification, sentiment and urgency detection, automated response generation, and intelligent human-agent escalation using ML and LLM-based approaches. Developed RAG-based knowledge retrieval and defect prediction solutions, leveraging embeddings, vector search, sensor, production, and maintenance data to improve automation and decision-making. Performed data analysis, feature engineering, model evaluation, SPC analysis, and Power BI dashboard development to identify quality issues, monitor operational KPIs, and support continuous process improvement.