About
Data Analyst with 1 year of experience in data analysis, dashboard development, reporting automation, and business intelligence. Proficient in SQL, Python, Power BI, and Advanced Excel, with hands-on experience analyzing large datasets, building interactive dashboards, and delivering KPI-driven business insights. Experienced in data cleaning, exploratory data analysis (EDA), visualization, and reporting to support operational and strategic decision-making. Passionate about solving business problems using data and continuously expanding analytical skills through real-world projects.
Skills & Expertise (24)
Work Experience
MIS Executive
Zepto
Jul 2025 - Present
Developed and maintained interactive dashboards to monitor operational KPIs, productivity, attendance, customer satisfaction, and service performance. Automated recurring business reports using SQL and Advanced Excel, improving reporting accuracy and reducing manual effort. Built dashboards for CSAT, TAT, and FRT metrics, enabling stakeholders to monitor customer support performance. Generated analytical reports for electricity consumption, billing, power factor, diesel usage, generator running hours, and water consumption across multiple store locations. Created automated D-1 attendance dashboards to track workforce availability, absenteeism, and vendor performance for Multi-Skilled Technician (MST) teams. Performed data validation, cleansing, and reconciliation to ensure reporting accuracy across operational datasets. Collaborated with cross-functional teams to deliver timely reports and actionable insights for business decision-making.
Education
Electrical and electronics engineering
2019 - 2023 · India
Bachelor of Engineering (Electrical & Electronics Engineering) - Sir M. Visvesvaraya Institute of Technology
- · Afghanistan
Certifications
Microsoft power bi(self learning)
Skill Course · 2026
In this course i have learnt about how to load data from different sources then transform data using power query build model between different table, adding measures and calculate column and charts and visual
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Skills (24)
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