About
Detail-oriented Data Analyst professional with 2+ years of experience in CRM data analysis, data cleaning, reporting, and workflow optimization. Skilled in Excel, data validation, exploratory analysis, and business insights generation. Experienced in handling large datasets, improving data accuracy, and supporting data-driven decision-making.
Skills & Expertise (16)
Work Experience
Associate Data Analyst
Droisys India Pvt. Ltd.
Apr 2024 - Apr 2026
Worked on Account360.ai, a CRM analytics platform delivering customer insights. Built and maintained data pipelines for data collection and processing. Analyzed CRM & operational datasets to identify trends & support business decision-making. Performed data validation, quality checks to improve dataset accuracy & consistency. Generated Excel-based reports and tracked KPIs for workflow and performance monitoring. Conducted exploratory data analysis to derive actionable insights from customer data. Collaborated with cross-functional teams to optimize data workflows & reporting processes. Managed annotation quality review and dataset validation for AI/ML projects. Improved process efficiency through standardized documentation & workflow enhancements.
Education
B.Tech – Information Technology - Dr. APJ Abdul Kalam Technical University
2019 - 2023 · Afghanistan
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Skills (16)
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