About
Results-driven professional with 2 years of experience in Oracle PL/SQL, production support, and telecom operations at Accenture. Proven expertise in system stability, incident resolution, and batch operations within high-scale environments. Currently pursuing an MBA in Business Analytics and Marketing, bridging the gap between technical database engineering and data-driven business intelligence. Seeking to leverage skills in SQL, Python, and Data Analytics to contribute as a Software Engineer or Business Analyst in a dynamic organization.
Skills & Expertise (20)
Work Experience
Packaged App Development Associate
Accenture
Aug 2024 - Apr 2026
Developed and implemented SQL/PLSQL enhancements for Oracle-based telecom applications, supporting application functionality, performance optimization, and system reliability. Managed PAYG and FNR processes, maintaining data consistency and accuracy across high-volume daily operations. Executed incident management activities, coordinating cross-functional collaboration with onshore and offshore teams for timely resolution. Performed batch job monitoring, proactive failure resolution, and job restarts to optimize system stability and performance. Implemented SQL and PL/SQL code changes for database objects to address bug fixes and minor functional enhancements. Supported migration projects including data validation, sanity checks, and post-migration troubleshooting in Linux/Unix environments. Maintained strict SLA compliance through rigorous documentation of incident reports and operational procedures.
Education
MBA in Business Analytics & Marketing - Jain University
2026 - · Afghanistan
Bachelor of Technology (Electronics & Communication Engineering) - Pragati Engineering College
2020 - 2024 · Afghanistan
Higher Secondary (MPC) - Aditya Junior College
2018 - 2020 · Afghanistan
Certifications
Data Analytics using Power BI
· 2026
Microsoft Dynamics 365 Supply Chain Management – Functional Consultant Expert
· 2025
Microsoft Power Platform Fundamentals
· 2023
Microsoft Azure Fundamentals
· 2023
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Skills (20)
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