About
Analytical healthcare professional with 3+ years' experience in operations, quality assurance, and data analysis, transitioning into business analysis and analytics. Delivered an ~80% improvement in project quality outcomes through systematic defect detection and validation. Experienced in requirements gathering (BRD/FRD), stakeholder management, SQL and Excel data modeling, KPI dashboarding (Power BI), UAT planning, and Agile delivery—focused on turning data into actionable insights to improve processes and reporting; seeking Junior Business Analyst.
Skills & Expertise (23)
Work Experience
Business Analyst Intern
Digital Nexus AI
May 2026 - Present
Engaged with cross-functional stakeholders to gather and document business requirements, translating discussions into structured artifacts including user stories and process flow diagrams. Collaborated with product and technology teams to analyze workflows, identify process gaps, and recommend data-driven improvements aligned with organizational objectives. Supported Agile delivery cycles by contributing to sprint planning, backlog grooming, and requirement validation activities to ensure timely and accurate solution delivery.
Business Analyst Intern
Abhyaz
Mar 2026 - Apr 2026
Drove end-to-end stakeholder engagement through targeted elicitation sessions to surface hidden business objectives, translating findings into structured deliverables — including BRD, FRD, and process flow documentation. Architected a streamlined email segregation solution within Zoho CRM, cutting through inbox clutter and delivering a measurable boost to the client's day-to-day operational efficiency. Bridged the gap between business needs and technical execution by partnering with a senior mentor to validate requirements and ensure the final deliverable aligned precisely with stakeholder expectations.
Healthcare Associate
Accenture Solutions Pvt. Ltd.
Aug 2024 - Nov 2025
Analyzed operational data to identify trends, discrepancies, and improvement opportunities across healthcare delivery workflows. Created associate quality reports supporting delivery excellence and compliance monitoring for client stakeholders. Participated in daily stand-ups and client calls to provide updates, highlight operational risks, and manage escalations. Communicated status updates and escalation summaries to client stakeholders via email and calls, maintaining high responsiveness SLAs.
Quality Assurance Analyst
Atlas Systems Pvt. Ltd.
Sep 2022 - Jul 2024
Validated provider data to ensure accuracy across electronic healthcare records, reducing data defects in downstream processing. Supported quality validation processes aligned with healthcare documentation standards and compliance frameworks. Drove an approximately 80% improvement in project quality outcomes through enhanced defect detection and systematic validation coverage.
AR Caller
Neltner Business Pvt. Ltd.
Mar 2022 - Jul 2022
Coordinated with clients and insurance representatives to resolve billing discrepancies and improve claim turnaround time. Maintained accurate backend documentation to support compliant and efficient revenue cycle management operations.
Education
Bachelor of Science in Computer Science - Kumararani Meena Muthiah College of Arts & Science
- · Afghanistan
Certifications
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Citizen
Relocation
Open to Relocation
Skills (23)
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