About
Passionate SOC-focused Cybersecurity Analyst with over all 5+ years of experience in security monitoring, alert triage, and incident response, proficient in SIEM tools (Splunk, Microsoft Sentinel) and ServiceNow ticketing for security incident management. Experienced in endpoint security (Microsoft Defender), SaaS environments, and enterprise monitoring tools such as Autosys. Strong in threat detection, incident handling, and security investigations.
Skills & Expertise (18)
Work Experience
Production Support Specialist
GCG-PBWMT-APAC
May 2022 - Mar 2023
Monitored 15+ banking applications and production systems using Splunk and enterprise monitoring tools, maintaining 99.9% system availability. Investigated and resolved 120+ L2 production incidents, including application errors, access issues, and batch job failures, achieving 95% SLA compliance. Supported P1/P2 incidents by performing impact analysis, coordinating cross-team escalations, and restoring services within SLA. Performed root cause analysis (RCA) for recurring production issues and assisted in implementing preventive fixes to reduce repeat incident.
Risk Analyst
MS_TechBD Ven Risk Ass & Anlys
Mar 2021 - Oct 2026
Performed functional testing to validate automated workflows and conducted security testing to ensure compliance controls were properly enforced across vendor risk assessment processes. Collaborated with business stakeholders during User Acceptance Testing (UAT) to validate solution effectiveness and ensure alignment with operational requirements. Applied risk management principles to identify, assess, and monitor third-party vendor risks, ensuring adherence to organizational security and compliance frameworks. Contributed to automation of manual vendor risk assessment processes, improving operational efficiency while delivering measurable business impact and enhanced risk visibility.
Risk Analyst
Morgan Stanley Services Group Inc
Mar 2021 - Oct 2021
Performed functional testing to validate automated workflows and conducted security testing to ensure compliance controls were properly enforced across vendor risk assessment processes. Applied risk management principles to identify, assess, and monitor third-party vendor risks, ensuring adherence to organizational security and compliance frameworks.
Production Support Specialist
Tata Consultancy Services
Apr 2023 - Present
Monitored security alerts using Splunk and Azure Microsoft Sentinel to identify suspicious activities across networking, TCP/IP, Windows systems, cloud security environments applying detail-oriented analysis, problem-solving skills, and strong communication to support effective incident response and basic security operations. Investigated P1/P2 incidents by performing deep log analysis, phishing investigations, vulnerability scanning, and security assessments, leveraging knowledge of IP networking, TCP/IP protocols, while using Python to assist with automation and threat analysis. Worked with application logs, server logs, security logs, and endpoint alerts to detect threats, supporting incident response and security operations, while applying motivated, detail-oriented, and problem-solving approaches to identify vulnerabilities and improve cloud security and network security posture. Managed incident tickets through ServiceNow, coordinating with security and infrastructure teams. Executed monthly production releases, patch deployments, and certificate renewals, minimizing unplanned downtime and operational risk. Participated in 24/7 on-call rotations, delivering real-time incident updates and preparing post-incident reports for business and technical stakeholders.
Education
BE in Computer Science - New Horizon College of Engineering
2017 - 2020 · Afghanistan
Diploma in Computer Science - Government Polytechnic Channasandra
2014 - 2017 · Afghanistan
Certifications
CompTIA Security+ SY0-701 Full Course, Labs, and Study Plan
· 2026
Complete Introduction to Cybersecurity 2026
· 2026
