About
Security Analyst with 3+ years of combined experience in IT and Security Operations. Proven track record in endpoint protection, incident triage, and identity access management. Hands-on experience monitoring alerts with CrowdStrike Falcon and Cortex XDR for 3,000+ endpoints. Skilled in analyzing malicious behavior and coordinating response with SOC teams.
Skills & Expertise (10)
Work Experience
Senior Desktop Support Engineer (Security Ops & Endpoint)
InKnowTech Pvt. Ltd. (Client: ZEE Entertainment)
Feb 2024 - Aug 2025
Monitored security alerts for 3,000+ systems using CrowdStrike Falcon and Cortex XDR; executed system isolation actions during threats. Acted as the bridge between the L1 SOC and Infrastructure teams to resolve critical alerts and domain trust failures. Managed Identity Access Management (IAM) requests using Saviynt, ensuring 'Least Privilege' access for software and USB data transfers. Investigated potential malicious user behavior, unauthorized data sharing, and misuse of corporate assets.
Service Desk Analyst (Global Support)
Allied Digital (Client: FedEx)
Aug 2022 - Oct 2023
Supported global operations across 72 countries, handling first-level security incidents and password policy enforcement. Documented all incidents in ServiceNow with strict adherence to SLAs.
Education
Bachelor of Commerce - YCMOU
- 2025 · Afghanistan
Diploma in Cloud Computing - Jetking
- 2023 · Afghanistan
Certifications
RST Certified Ethical Hacker (CEH v13)
· 2025
Google Cybersecurity Professional Certificate
· 2025
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Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (10)
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