Durgesh Jha

MIS Analyst | Data Quality Specialist | Reporting & Dashboard Expert

Gurugram, Haryana 3+ yrs exp 88 · Excellent

About

Results-driven MIS Analyst and Data Quality Specialist with 4+ years of experience designing automated reporting systems, maintaining 99.8% data accuracy, and delivering end-to-end MIS cycles for senior leadership. Proven expertise in SQL, Power BI, and Advanced Excel & Google Sheets for transforming raw operational data into actionable KPI dashboards. Adept at client calibration, SOP governance, and cross-functional stakeholder management.

Skills & Expertise (16)

Data Quality Advanced

8.1/10

Years Exp

SQL Advanced

7.8/10

Years Exp

Power BI Advanced

7.6/10

Years Exp

Advanced Excel Advanced

7.4/10

Years Exp

KPI Dashboards Advanced

7.2/10

Years Exp

Data Cleaning Advanced

7.0/10

Years Exp

Stakeholder Reporting Intermediate

6.8/10

Years Exp

Root Cause Analysis Intermediate

6.5/10

Years Exp

Cross-Functional Collaboration Intermediate

6.5/10

Years Exp

SLA Management Intermediate

6.0/10

Years Exp

Data Profiling Intermediate

5.8/10

Years Exp

Google Sheets Intermediate

5.5/10

Years Exp

MS Access Intermediate

5.0/10

Years Exp

Data Transformation Intermediate

5.0/10

Years Exp

Google Workspace Stakeholder Management

Work Experience

Subject-Matter Expert — Data Quality Analyst

Highspring India

Apr 2024 - Mar 2026

Maintained a 99.8% data accuracy rate across large-scale datasets within the Google ecosystem by implementing rigorous multi-layer validation protocols and audit frameworks. Engineered automated reporting workflows by writing optimized SQL queries for database sourcing and transforming the data logs into interactive Power BI dashboards, eliminating manual processing errors and accelerating reporting turnaround time. Owned end-to-end MIS reporting lifecycle — Daily, Weekly, and Monthly — ensuring 100% on-time data availability for senior management decision-making. Led client calibration sessions to resolve SOP ambiguities and standardise reporting definitions, ensuring consistent data interpretation across global cross-functional teams. Conducted Pareto and root-cause analyses on recurring data discrepancies, translating findings into process improvement recommendations adopted across the operations team.

Operations Data Analyst

Highspring India

Apr 2022 - Mar 2024

Designed and enforced a performance-based incentive model to drive data quality compliance, improving submission accuracy across analyst teams. Investigated and resolved client validation requests using structured root-cause analysis, eliminating persistent data discrepancies and reducing escalations. Built and maintained operational trackers and performance dashboards in Advanced Excel & Google Sheets, enabling team leads to monitor KPIs in real time.