About
I currently work as an IT Support Engineer and have been building a hands-on SOC lab using Elastic Stack to practice SIEM monitoring, log analysis, alert triage, and MITRE ATT&CK mapping. I am actively transitioning into cybersecurity and eager to contribute to a security operations team in a junior role.
Skills & Expertise (17)
Work Experience
IT Support Engineer (Contract)
State Bank of India – Institute of Information Technology (SBIIT) through Bharat IT Services
Jul 2024 - Present
- Provided L1/L2 technical support for Windows endpoints and Active Directory environments. - Handled user authentication issues, account unlocks, and access troubleshooting in line with security policies. - Performed basic endpoint security checks and assisted during incident situations. - Worked with ticketing systems while maintaining SLA compliance and proper documentation. - Supported antivirus deployment, patching, and endpoint hardening activities.
Education
B.Tech – Computer Science Engineering - Malla Reddy College of Engineering
2020 - 2023 · Afghanistan
