About
Seasoned Operator with a proven track record at full time, adept in process control and problem-solving. Excelled in auditing claims systems, enhancing efficiency by identifying key areas for improvement. Skilled in staff management and work scheduling, consistently ensuring compliance with laws and regulations. Achievements include significantly streamlining claim processing, demonstrating both hard and soft skills critical for production and insurance sectors.
Skills & Expertise (2)
Work Experience
Operations Analyst
Concentrix
Jan 2023 - Present
Reviewed and resolved open claims and change orders to determine entitlement for additional payment. Prepared reports summarizing claim activity for senior management review. Ensured all claims were processed according to applicable laws, regulations, and guidelines. Performed audits of claims systems to identify potential areas of improvement. Processed claims for payment or forwarded to appropriate personnel for further investigation.
Education
Bachelor of Commerce - University of Delhi
- 2020 · Afghanistan
Diploma in E-Accounting - Delhi Institute of Computer Science
- 2019 · Afghanistan
O Level - National Institute of Electronics & Info Tech
- 2018 · Afghanistan
MBA in Marketing Management - IGNOU
- · Afghanistan
Certifications
No certifications added yet
