About
I bring 4+ years of enterprise experience from SAP CRM support and 1+ year of hands-on frontend development using React and TypeScript. My transition to frontend was driven by genuine interest and sustained upskilling through real projects. This allows me to build user-centric interfaces while understanding business needs, production constraints, and long-term maintainability—making me a dependable and high-impact hire.
Skills & Expertise (35)
Work Experience
Associate
Cognizant technology solutions
10-2021 - Present
At Cognizant Technology Solutions (Oct 2021 – Present), I have worked across progressive roles from Programmer Analyst Trainee to Associate, supporting Medtronic (GCH domain) in SAP CRM production support. I resolved 1090+ P2–P4 production tickets with 98% SLA adherence, troubleshot SAP CRM interfaces and system integrations, monitored application health using EMDR, and configured CRM functionalities based on business requirements. I also created detailed knowledge base documentation, helping reduce ticket resolution time by 25%, while building strong expertise in enterprise application support and cross-functional collaboration.
Education
Computer Engineering
2017 - 2021 · India
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Availability Details
Current Company
Cognizant technology solutions
Visa Status
Citizen
Relocation
Open to Relocation
