About
? About Me: I'm working towards becoming a Data Analyst with a relentless commitment to continuous learning and skill development. I thrive on leveraging data to make informed decisions and drive business success. My mission is to contribute to data-driven decision-making and collaborate with diverse teams to unlock innovative solutions. Experience: Currently, I'm working as a Production Support Engineer at Cognizant Technology Solutions, where I serve a prominent US-based client, United Parcel Service (UPS). My role involves efficiently managing customer tickets, handling critical calls across 10 applications, and harnessing automation tools to optimize operations. ? Skills: ?Technical Skills: SQL, Python, HTML5 & CSS3, Python Libraries: NumPy, Pandas, Seaborn, Matplotlib • ? Analytical Skills: Data Transformation, Preparation, and Visualization; Web Scraping; Extracting insights and identifying trends from complex datasets; Implementing ETL (Extract, Transform, Load) processes for data integration and preparation; Data Modeling ?️ Tools: PowerBI, Microsoft Excel, Spreadsheets, Microsoft SQL Server Management Studio, Jupyter Notebook, PyCharm, VS Code ? Others: Troubleshooting and debugging, Incident Management, Production and Application Support, Team Management ? Let's Connect and Collaborate: I believe data is the key to success in today's business landscape. Together, we can make a significant impact in the world of analytics. Join me on this data-driven adventure, and let's shape a brighter future! Connect with me to explore exciting possibilities and foster valuable professional relationships. Email: vivek389singh@gmail.com Mob No: +91 9958859412
Skills & Expertise (6)
Work Experience
Associate - Software Engineer
Cognizant
2-2021 - Present
????????????????: • Working for Cognizant Technology Solution as a Production Support Engineer for United Parcel Service (UPS), a US-based client. • Proficiently managing 10 diverse applications involving both production support and development tasks. • Utilizing data analysis skills to monitor interactive charts, graphs, and heatmaps, fostering in-depth insights into trends and patterns. • Performed Data Analysis and developed models to generate actionable insights. • My proactive approach to issue management, coupled with collaborative teamwork, guarantees the continued efficiency of critical applications. • Designed and implemented data quality frameworks and ensured data accuracy and integrity. ?????????: • Skilled in Power BI for impactful dashboards. • Proficient in SQL and Excel for data analysis. • Experienced in retail data insights. • Expertise in Production and Application Support. • Strong in team collaboration for solutions. • Experienced in Incident Management and Priority calls.
Education
BTech - Computer Science
2017 - 2021 · India
Certifications
Career Essentials in Data Analysis by Microsoft and LinkedIn
Microsoft · 2022
Data Modeling · Critical Thinking · Data Visualization · Data Analytics
Microsoft Certified: AZ-900 Microsoft Azure Fundamentals
Microsoft · 2022
Azure Fundamentals
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Skills (6)
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