About
To work in a team that fosters innovation and make a fruitful contribution in attaining company’s goal by utilizing my skill and talent for overall growth and prosperity of the company and at the same time to enrich my knowledge both qualitatively and quantitatively all through my career so that I can serve the organization in a better way with the best of my ability and experience to take the organization to the esteemed height with full honesty and integrity.
Skills & Expertise (18)
Work Experience
Officer
Mjunction Services Ltd.
Nov 2011 - Present
Provide training to client and vendors, Communicate RFQ & customer contact details to onsite CRM, Experience in manual application like functional and non-functional testing, Profound experience with manual quality assurance testing procedures, In-depth knowledge of product release processes and quality assurance goals, Remarkable ability to meet strict deadlines, Excellent oral and written communications skills, Evaluated user problems and issues with software performance, Identified program variances identified through testing, Cooperated with developers to design test scenarios for requirement deployment and enhancement for internal application, Design, develop, and execute manual test cases for new software applications and updates, Assisted in creating and executing test cases for various projects, Participated in reviewing requirements and specifications to design test cases, Conduct functional, regression, integration, and UAT testing to ensure application quality, Document test results and collaborate with developers to resolve issues, Reported bugs and issues in the defect tracking system, Collaborate with cross-functional teams (Dev, QA, Business Analysts) to ensure proper functionality and delivery of projects, Participated in daily stand-ups and sprint planning for Agile projects, Perform exploratory testing on applications to identify unreported bugs and issues, Performed basic testing for web and mobile applications, Prepare and present test reports for stakeholders and management, Conducted system and integration testing for new product releases, Provide day-to-day support for production applications, ensuring the uptime and smooth operation of systems, Proactively monitor and troubleshoot system alerts and performance issues in production environments, resolving issues within defined SLA, Perform root cause analysis for recurring incidents and collaborate with development and infrastructure teams to implement permanent fixes, Respond to and manage production incidents, including logging, prioritization, and resolution within the defined incident management process, Assist in deployments and post-release support, including ensuring that change management and deployment processes are followed to minimize production impact, Work closely with the business and application teams to understand the impact of issues and resolve them in a timely manner, Generate detailed reports on recurring issues and potential improvements for the overall system stability.
Sales Coordinator
Icici Prudential Life Insurance
Jan 2011 - Nov 2011
Lead distribution, Co-ordinating with the sales team, Maintaining various MIS files, Prepare the daily Sales Report, Updating the report in Atlas, Experience in handling sales Team of 20 members.
Unit Sales Manager
Birla Sunlife Insurance Co Ltd
Aug 2010 - Dec 2010
Direct sale, Maintaining client relationship, Achieve target, Provide Product Training
Education
B.COM. (Honours) - C.U
- 2008 · Afghanistan
MBA (Finance) - IBRAD SCHOOL OF MANAGEMENT & SUSTAINABLE DEVELOPMENT
- · Afghanistan
Certifications
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Skills (18)
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