About
SOC Analyst with hands-on experience in Security Information and Event Management (SIEM) monitoring, alert triage, and incident investigation across authentication anomalies, endpoint threats, and phishing incidents. Proficient in Microsoft Sentinel, IBM QRadar, Splunk, and Microsoft Defender with practical exposure to log correlation, IOC validation, Active Directory attack detection, and playbook-driven incident response. Strong understanding of MITRE ATT&CK and NIST CSF with the ability to translate security alerts into actionable findings through structured analysis and documentation.
Skills & Expertise (37)
Work Experience
Website & Library Management System Intern
Ahilya Vidya Mandir High School
Jan 2018 - Mar 2018
Developed a standalone Library Management System using ASP.NET, C#, and MS SQL with role-based access control. Designed database schemas and implemented authentication and transaction logging modules.
Technical Support Advisor (Contract)
Apple via Kelly Services
Aug 2022 - Feb 2023
Resolved 75–100+ technical incidents per week in a high-volume, SLA-driven environment. Performed structured root-cause analysis across OS, application, and authentication issues. Logged, categorized, and prioritized incidents based on impact and urgency, ensuring proper escalation and documentation accuracy. Followed defined escalation workflows and collaborated with senior teams for complex or high-impact issues. Maintained response time and quality metrics in a performance-driven operations setup.
Education
Bachelor of Engineering – Computer Engineering - Mumbai University - Thadomal Shahani Engineering College
2018 - 2021 · Afghanistan
Diploma – Computer Engineering - MSBTE - Vidyalankar Polytechnic
2015 - 2018 · Afghanistan
Post Graduate Diploma – Cloud Computing Technologies - George Brown College
- 2023 · Afghanistan
Post Graduate Diploma – Cybersecurity & Threat Management - Seneca College
- 2022 · Afghanistan
