About
Motivated and detail-oriented cybersecurity professional with a solid understanding of current threats and security best practices. Experienced in log analysis and incident response, committed to strengthening the organization's security.
Skills & Expertise (23)
Work Experience
Security Analyst
Tata Consultancy Services
Nov 2023 - Present
Experienced in a 24x7 security operations environment, ensuring continuous monitoring and rapid response to security incidents. Identify, categorize, and prioritize security incidents based on severity and potential impact. Perform initial triage of suspicious activities, emails, and endpoint alerts. Investigate alerts for false positives and escalate genuine incidents to L2/L3 analysts. Experienced in quickly analyzing security alerts, ensuring timely identification and response to potential threats. Correlate security events from multiple sources (QRadar, Crowdstrike) to detect anomalies and potential threats. Collect preliminary evidence (logs, screenshots, indicators of compromise) for further investigation. Advised users on phishing, smishing, vishing, and other cyberattacks, leading to a 60% decrease in social engineering attacks. Effectively identified and responded to several phishing campaigns from various threat actors. Prepared multiple metrics and incident response reports, documenting important findings for clients. Handle low severity incidents independently and assist with high and medium severity incidents as needed. Escalation of complex/unusual incidents to Detection and Response teams. Managed user access terminations within established timelines. Collaborated with cross-functional teams for incident response.
ITOC Analyst
Tata Consultancy Services
Dec 2021 - Nov 2023
Monitoring 24/7 enterprise IT infrastructure, applications, and network systems using monitoring tools like SolarWinds, ServiceNow, Versa director. Detect, log, and escalate incidents or service disruptions following established incident management procedures. Joining and providing information in a bridge call during a PMI. Perform initial triage and troubleshooting to identify root causes and determine appropriate escalation paths. Track incidents through resolution, ensuring timely communication and documentation. Maintain awareness of critical system alerts and performance degradation. Ensure continuous availability and optimal performance of servers, applications, and network services. Support system health checks, patch management, and maintenance windows. Coordinate with infrastructure, network, and application support teams for resolution of technical issues. Respond promptly to alerts generated by monitoring systems, ensuring minimal downtime. Prioritize and categorize events based on severity and business impact. Document incident timelines, actions taken, and escalation details in ticketing systems.
Education
Bachelor of Technology in Mechanical Engineering - Gudlavalleru Engineering College
- · Afghanistan