Reshma

Senior Associate

Coimbatore, Tamil Nadu 1+ yrs exp 73 · Very Good

About

Dynamic, results-oriented professional known for converting intricate data into understandable and useful insights. Utilized effective communication, analytical thinking, and organizational abilities to handle data effectively and align with business goals. Proficient in Excel, Power BI, data visualization, and reporting to facilitate data-driven decision-making. Committed to delivering quantifiable value, enhancing operational efficiency, and ensuring long-term success organizational objectives.

Skills & Expertise (28)

Excel Intermediate

6.5/10

1.7

Years Exp

Pivot Tables Intermediate

6.0/10

1.7

Years Exp

SQL Intermediate

6.0/10

1.7

Years Exp

Joins Intermediate

6.0/10

1.7

Years Exp

Power Query Intermediate

5.5/10

1.7

Years Exp

Advanced Formulas Intermediate

5.5/10

1.7

Years Exp

Power BI Intermediate

5.5/10

1.7

Years Exp

Dashboards Intermediate

5.5/10

1.7

Years Exp

Subqueries Intermediate

5.5/10

1.7

Years Exp

Aggregations Intermediate

5.5/10

1.7

Years Exp

Data Cleaning and Transformation Intermediate

5.5/10

1.7

Years Exp

Database Management Intermediate

5.0/10

1.7

Years Exp

Statistical Analysis Intermediate

5.0/10

1.7

Years Exp

AI-assisted data analysis Intermediate

5.0/10

1.7

Years Exp

Python Intermediate

5.0/10

1.7

Years Exp

Data Modelling Intermediate

5.0/10

1.7

Years Exp

DAX Intermediate

5.0/10

1.7

Years Exp

Strong Communication Analytical Thinking Problem-solving Adaptability Time management Teamwork Attention to Detail Continuous Learning Self-Motivation Accountability Professionalism

Work Experience

Senior Associate

Wipro Tech

May 2021 - Jan 2023

Partnered with the US Changing Healthcare Project to provide innovative solutions for clients' health-related insurance liabilities. Exceeded targets with a quality score of 99%. Offered priority insurance solutions based on urgency, complexity, and age of clients, ensuring efficient service delivery. Resolved claims by reviewing, correcting, filing, and processing rejected or denied insurance claims. Multitasked, including active participation in team meetings, offering real-time solutions, interacting with customers over the phone, and generating/submitting reports. Coordinated with managers and team members to successfully complete daily tasks. Interacted with customers and patients in the US, answering questions empathetically and resolving issues quickly.