About
Data Analyst with a Bachelor of Technology in Computer Science Engineering and expertise in Python, SQL, Tableau, and Power BI. Experienced in data analysis, dashboard development, reporting automation, KPI tracking, data visualization, exploratory data analysis, and business intelligence reporting. Proven ability to analyze large datasets, optimize workflows, improve reporting accuracy, and generate actionable business insights.
Skills & Expertise (22)
Work Experience
Operations and Data Analyst Associate
Concentrix
Oct 2025 - Apr 2026
Analyzed high-volume operational datasets while maintaining 100% SLA compliance and reporting accuracy. Performed transaction-level data validation and KPI tracking to improve operational consistency and workflow monitoring. Identified trends, patterns, and process gaps through data analysis to support operational optimization. Utilized CRM systems and reporting tools to improve customer issue resolution efficiency and maintain 90%+ CSAT scores. Assisted in reporting automation and performance monitoring to support data-driven decision-making.
Education
Bachelor of Technology in Computer Science Engineering with Finance - Lovely Professional University
2020 - 2024 · Afghanistan
Certifications
Big data Fundamentals
Coursera · 2024
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Availability Details
Visa Status
Citizen
Relocation
Not Open to Relocation
Skills (22)
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