Rituraj Bhargob

Technical Support Expert

Guwahati, Assam, India 11+ yrs exp 90 · Outstanding

About

Dedicated and resourceful Technical Support Expert seeking to leverage strong troubleshooting skills and a customer-first approach to resolve complex technical issues efficiently. Committed to minimizing system downtime and ensuring a seamless, high-quality user experience.

Skills & Expertise (39)

Hindi Advanced

8.0/10

Years Exp

English Advanced

8.0/10

Years Exp

Teamwork Advanced

7.6/10

Years Exp

Problem Solving Advanced

7.6/10

Years Exp

Communication Advanced

7.6/10

Years Exp

Time management Advanced

7.6/10

Years Exp

Customer Service Advanced

7.6/10

Years Exp

Quick learner Advanced

7.6/10

Years Exp

Vendor Management Intermediate

6.6/10

Years Exp

SLA Management Intermediate

6.6/10

Years Exp

Project Coordination Intermediate

6.6/10

Years Exp

Management Intermediate

6.6/10

Years Exp

LLMs Intermediate

6.6/10

Years Exp

AI Tools Intermediate

6.6/10

Years Exp

Graphic Designing Intermediate

6.6/10

Years Exp

Website development Intermediate

6.6/10

Years Exp

Wordpress Intermediate

6.6/10

Years Exp

Technical Documentation Intermediate

6.6/10

Years Exp

Remote Desktop Support Intermediate

6.6/10

Years Exp

Microsoft Office Suite Intermediate

6.6/10

Years Exp

Desktop Troubleshooting Intermediate

6.6/10

Years Exp

Laptop Troubleshooting Intermediate

6.6/10

Years Exp

Hardware Troubleshooting Intermediate

6.6/10

Years Exp

Configuration Intermediate

6.6/10

Years Exp

Preventive Maintenance Intermediate

6.6/10

Years Exp

Printer Troubleshooting Intermediate

6.6/10

Years Exp

Basic Networking Intermediate

6.6/10

Years Exp

LAN Intermediate

6.6/10

Years Exp

Router Configuration Intermediate

6.6/10

Years Exp

Outlook configuration Intermediate

6.6/10

Years Exp

Data Analysis Intermediate

6.6/10

Years Exp

Google Sheets Intermediate

6.6/10

Years Exp

Google Workspace Intermediate

6.6/10

Years Exp

Microsoft Excel Intermediate

6.6/10

Years Exp

Ticket Handling Intermediate

6.6/10

Years Exp

IP Intermediate

5.5/10

Years Exp

TCP Intermediate

5.5/10

Years Exp

SEO Intermediate

5.5/10

Years Exp

Search Engine Optimization Intermediate

5.5/10

Years Exp

Work Experience

Website Developer

Freelance

May 2022 - Present

Designed, built, and maintained custom websites and web applications for diverse clients on a contract and project basis.

Graphic Designer

Freelance

May 2022 - Present

Independent visual communicator translating client ideas, brand goals, and messaging into engaging digital and print media publications.

Data Management Executive

Swastikk Systems And Solutions LLP

Jun 2023 - Aug 2026

Ensure internal organizational information is accurate, securely stored, legally compliant, and easily accessible for business decisions. Bridge technical IT structures and everyday business operations, protecting against data leaks while translating raw info into actionable reports. Set up access permissions to secure sensitive company databases, generating MIS reports and visual dashboards for leadership. Manage GeM Portal operations, government procurement, and tender management workflows. Consult on and configure interactive panels, PTZ cameras, projectors, and AV solutions. Provide onsite IT support, hardware troubleshooting, and preventive maintenance for Windows, networking, printers, and peripherals.