Ruhani Parihar

Operation Representative

Jabalpur MP 1+ yrs exp 64 · Good

About

Detail-oriented and analytical graduate with strong knowledge of data management, data governance, data analysis, and business intelligence concepts. Proficient in SQL, Excel, Power BI, and data visualization techniques. Skilled in data validation, reporting, problem-solving, and process improvement. Eager to contribute to data-driven decision-making and maintain high standards of data quality and governance.

Skills & Expertise

No skills listed yet

Work Experience

Operation Representative

Concentrix

Jan 2025 - Present

Investigated and reviewed complex advertising and video cases against Google policies, identifying potential policy violations and escalating exceptions to appropriate teams for further review. Analyzed operational and moderation records to identify discrepancies, investigate issues, and determine root causes, supporting accurate case resolution and process improvements. Maintained accurate case records, operational documentation, and reports, ensuring data consistency and completeness for QA and business teams. Conducted ad-hoc research and analysis of quality and productivity data to identify unusual patterns, resolve discrepancies, and support operational efficiency. Created Excel reports and dashboards using Pivot Tables, VLOOKUP/XLOOKUP, filters, and formulas to monitor quality, productivity, and operational metrics and provide timely updates to stakeholders.

SDE Intern

BLUESTOCK

Nov 2024 - Dec 2024

Developed application features and wrote SQL queries for data retrieval, validation, analysis, and database management. Analyzed application and database data to identify issues, trends, and discrepancies, supporting data-driven development and process improvements. Performed data validation and troubleshooting to improve data accuracy and application reliability. Collaborated with the development team to resolve data-related issues and document technical processes for consistent execution.