About
Detail-oriented Software Testing professional with hands-on experience in manual testing, defect tracking, and validating web-based applications. Knowledge of STLC, SDLC, and Agile methodology with the ability to create effective test cases and test scenarios. Experienced in functional testing, regression testing, and API testing to application quality and reliability. Proficient in identifying, reporting, and tracking defects using tools like Azure DevOps, Postman, and SQLyog. Quick learner with strong analytical skills, committed to delivering high-quality, stable, and user-focused software solutions.
Skills & Expertise (14)
Work Experience
Software Services (Process Expert)
Mobius Knowledge Services Private Limited
Mar 2024 - Present
Analyzed business requirements, functional specifications, and user stories to design comprehensive test cases, test scenarios, and test data ensuring complete requirement coverage. Executed functional, regression, integration, smoke, and end-to-end testing to validate application workflows, system behavior, and overall product reliability. Identified, documented, and tracked defects using defect tracking tools, and collaborated closely with developers and stakeholders to ensure timely resolution and quality delivery. Performed API testing and backend validation to ensure accurate data flow, proper system integration, and reliable communication between services. Conducted database testing using SQLyog to validate data integrity, consistency, and synchronization between the user interface, APIs, and backend systems. Validated business workflows and performed User Acceptance Testing (UAT) support to ensure the application meets business expectations and user requirements before release. Prepared test execution reports, maintained test documentation, and ensured adherence to quality standards, contributing to successful releases and improved application stability.
Transaction Process Associate
Accenture Solutions Private LTD for the Client (Tishman Speyer - USA)
Jul 2019 - Sep 2020
Verified and calculated rent allocations by reviewing lease agreements using AX tool, financial documents, and supporting records, ensuring accurate processing and compliance with client requirements. Generated and maintained production sheets and operational data, ensuring accuracy, completeness, and timely availability of reports for management analysis and decision-making. Managed corporate client portfolios by validating financial transactions, identifying discrepancies, and ensuring data accuracy to maintain high-quality service delivery. Delivered assigned tasks within defined timelines while maintaining high levels of accuracy and productivity, ensuring internal client satisfaction and operational efficiency. Conducted detailed data validation and keyword analysis to update mandatory system fields, improving data consistency, searchability, and overall system integrity. Collaborated with internal teams and stakeholders to resolve data discrepancies and process-related issues, ensuring smooth workflow and continuous process improvement. Assisted in preparing reports and documentation, supporting operational tracking, performance monitoring, and compliance with organizational standards. Responded promptly to client queries and requests, ensuring timely resolution, maintaining strong client relationships, and contributing to overall service excellence. Awarded “Core Value Champion” for overall performance Q2 FY’ 2020 in Accenture.
Quality Analyst and Trainer
HCL Tech (Commonwealth Bank – Australia)
Jan 2021 - Dec 2022
Planned, supervised, and coordinated daily team activities, while handling client banking queries and recommending appropriate services and account solutions to ensure customer satisfaction. Evaluated claims, verified policy information, and investigated customer cases across multiple lines of business, and prepared and shared MIS reports with clients for accurate tracking and reporting. Collaborated with cross-functional teams including software engineers and application teams to support digital signing initiatives, improving process efficiency and reducing operational errors. Supported lending operations, mortgage, and loan processing by validating customer details, performing ID verification (ID&V), checking duplicates, and ensuring compliance with process guidelines. Participated in client meetings, BVT calls, and process improvement initiatives, and trained new team members on process workflows, tools, and application usage to ensure smooth knowledge transition. Awarded “Excellent Performance of the Year – LIVE WIRE” for outstanding performance at HCL Tech.
Education
Bachelor of Computer Application - New Prince Shri Bhavani Arts and Science College, Madras University
2016 - 2019 · Afghanistan
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