Sandhya

Navi Mumbai, India 6+ yrs exp 60 · Good

About

With experience in e-commerce management, data reporting, telecommunications, and technical support, I am confident in my ability to contribute effectively to your team. I have over 10 years of professional experience across different industries. As the Founder and Owner of AMS Soltech Pvt. Ltd., I successfully managed an e-commerce business, handling online sales platforms such as Amazon, Flipkart, and eBay. I gained valuable experience in customer service, digital marketing, inventory management, and business operations. Previously, I worked as a Project Engineer at Siemens Ltd., where I developed SQL queries, automated reports using Microsoft Access and Excel, and worked with Tableau for data visualization. My experience also includes technical documentation, data analysis, telecom operations, and customer support. I possess strong technical and analytical skills, including knowledge of SQL, MySQL, Microsoft Office tools, Google Analytics, and Perl scripting. I am currently pursuing a Bachelor of Computer Applications (BCA) to further enhance my technical expertise. I am a hardworking, quick learner, and self-motivated professional who can work efficiently in a remote environment. I am confident that my diverse experience, communication skills, and dedication will make me a valuable asset to your company.

Skills & Expertise

No skills listed yet

Work Experience

Founder & Owner

AMS Soltech Pvt. Ltd.

Oct 2015 - Aug 2018

Founded and managed an e-commerce business specializing in consumer electronics, including fitness bands, portable speakers, and pen drives. Operated sales channels on Amazon, Flipkart, and eBay, ensuring product listings, pricing, and inventory were optimized for visibility and conversion. Handled end-to-end operations — supplier coordination, order fulfillment, and customer service. Implemented online marketing and discount strategies that increased monthly sales and customer retention. Gained strong experience in e-commerce management, digital marketing, and product sourcing.

Project Engineer

Siemens Ltd.

Aug 2007 - Sep 2009

Developed queries in SQL, SAS and deployed reports for different user groups using Tableau and Excel. Designed and built report automation processes using Microsoft Access to improve turnaround time and reporting capabilities. Modelled data relationship to help with business decision making using SQL. Built complex SQL queries and reports to audit. Provided data support such as data extraction, data manipulation and quality check to assist ad-hoc analysis. Developed GIS system as per customer requirements using SCADA and SINAUT spectrum software. Integrated data as per the business requirements by using PERL scripting. Developed connectivity using ORACLE-based tables and PERL scripting, ensuring seamless data transfer and integration. Enhanced network management with graphical representations created using SCADA software. Validated DMS reliability through rigorous testing, ensuring uninterrupted operations. Improved team proficiency and stakeholder understanding of DMS features. Ensured organized project documentation for streamlined management in NDPL's clear case system. Used Tableau to visualize the results in a more interactive way.

Telecom Engineer

Tata Tele Services Mah. Ltd.

Jul 2004 - Jan 2005

Managed and executed all activities associated with CDMA assignments, ensuring the smooth functioning and performance of CDMA networks. Installed and managed ongoing maintenance of CDMA mobile devices and FWT lines. This included ensuring proper network connectivity and resolving technical issues promptly to minimize downtime and disruptions. Handled customer complaints related to CDMA mobiles and FWT lines. This involved diagnosing issues, providing solutions, and ensuring customer satisfaction by resolving their concerns efficiently. Used SHLR software to maintain accurate subscriber information and support network operations effectively. Proficient in using SHLR (Subscriber Home Location Register) software, which is crucial for managing subscriber data in CDMA networks.

Apprentice Trainee Engineer

Hughes Tele.com(I) Ltd.

Dec 2001 - Dec 2002

Managed end-to-end processes for wired and wireless lines, improving reliability and minimizing disruptions. Provided technical support in multiple regions, ensuring seamless operations and issue resolution. Produced detailed installation reports, enhancing documentation and quality control. Streamlined fault tracking and resolution with FRS software, reducing downtime. Gained proficiency in switch-related tasks, boosting operational efficiency.

Trainee Engineer

Minda Industries Ltd.

Oct 2001 - Dec 2001

Led the design of vehicle switches for enhanced user experience and safety compliance. Collaborated with cross-functional teams to integrate switches into vehicle systems seamlessly. Optimized manufacturing processes to reduce production costs while maintaining quality. Documented design specifications and maintained regulatory compliance.