About
Data Analyst & MIS Professional with 8+ years of experience in MIS reporting, data analysis, and dashboard development. Expertise in Excel, SQL, and Power BI (DAX, Data Modeling) to transform complex datasets into actionable insights. Proven track record of improving operational efficiency by 10–15% through automation and KPI tracking. Skilled in data visualization, variance analysis, and stakeholder reporting to support business decision-making.
Skills & Expertise (39)
Work Experience
SME – L1 MIS
Coronis IT Systems Pvt. Ltd.
Dec 2022 - Present
Managed daily task allocation, report timelines, and quality checks for a team of 2–3 MIS analysts. Collaborated with Operations, WFM, and Quality teams to deliver operational and workforce MIS. Prepared productivity, volume, TAT, and quality performance reports for billing and coding teams. Reviewed attendance, shift/roster, shrinkage, adherence, and MIS before management circulation. Developed dashboards and performance summaries for senior leadership and client reviews. Assisted capacity planning and forecasting using historical workforce data. Ensured MIS validation, reconciliation, and reporting accuracy across departments.
MIS Analyst (Contract)
Capri Global Capital Ltd.
Sep 2022 - Dec 2022
Prepared MIS reports for Sales, Credit Operations, and Finance teams. Generated loan disbursement, collections, payout, and sales dashboards. Maintained attendance and productivity MIS for operations staff. Delivered branch-wise and agent-wise performance insights to management.
MIS Analyst
Dalmia Biz Pvt. Ltd.
Jun 2022 - Aug 2022
Supported sales, inventory, and operations teams with MIS reports. Prepared order volume, revenue, target vs achievement, and fulfillment MIS. Analyzed inventory movement and operational productivity. Standardized MIS formats to improve reporting accuracy and turnaround time.
MIS Executive
Blue Crumbs Pvt. Ltd.
Aug 2021 - May 2022
Prepared sales performance, booking, revenue, and site-wise MIS reports. Maintained attendance and productivity MIS for sales and field staff. Delivered management presentations and ad-hoc analytical reports.
MIS Executive
Globiss Management Solution Pvt Ltd
Jan 2018 - Nov 2020
Prepared daily and monthly MIS for sales, billing, collections, and expenses. Maintained workforce MIS including attendance, shifts, and productivity. Ensured timely MIS delivery aligned with management requirements.
Executive – Operations
Aegis Ltd.
Nov 2014 - Jul 2015
Prepared daily and monthly MIS on attendance, productivity, and agent performance. Tracked call volume, utilization, and adherence for operations review. Coordinated with supervisors and WFM teams to resolve data discrepancies.
Education
Bachelor of Computer Applications (BCA) - IEC University
- · Afghanistan
Certifications
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (39)
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