SATYA SAILA
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Skills & Expertise (28)
Work Experience
ServiceNow Administration Intern
APSCHE (SmartBridge)
Present - Present
Completed a 2-month internship in ServiceNow Administration with practical exposure to ITSM, platform configuration, workflow automation, and incident management processes in a virtual learning environment. Worked on automating ticket assignment workflows using Flow Designer, Assignment Rules, Roles, and ACLs to improve support efficiency, reduce manual effort, and ensure secure access control across teams.
Education
Bachelor of Technology in Computer Science - Aditya College of Engineering and Technology
2023 - 2026 ยท Afghanistan
Diploma in Computer Engineering - Andhra Polytechnic College
2020 - 2023 ยท Afghanistan
Class X - Z P H School
2019 - 2020 ยท Afghanistan
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Skills (28)
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