ANUJA SAWANT

Business Analyst

Payyanur, Kerala, India 2+ yrs exp 89 · Excellent

About

Results-driven Business Analyst with hands-on experience in SQL and PostgreSQL, specializing in data cleaning, analysis, and customer churn analysis. Skilled in data visualization using Power BI and Microsoft Excel (Pivot Tables, Bar Charts, Line Charts, Pie Charts), and creating interactive dashboards and business reports through PowerPoint. Experienced in transforming complex datasets into actionable business insights to support data-driven decision-making. Strong analytical mindset with proven ability to identify trends and recommend solutions.

Skills & Expertise (21)

Microsoft Excel Advanced

7.5/10

Years Exp

Business Acumen Advanced

7.0/10

Years Exp

Communication Skills Advanced

7.0/10

Years Exp

Attention to Detail Advanced

7.0/10

Years Exp

Problem Solving Advanced

7.0/10

Years Exp

Analytical Thinking Advanced

7.0/10

Years Exp

PowerPoint Intermediate

6.5/10

Years Exp

Business Intelligence Reporting Intermediate

6.5/10

Years Exp

Google Sheets Intermediate

6.5/10

Years Exp

KPI Reporting Intermediate

6.5/10

Years Exp

Dashboard Development Intermediate

6.5/10

Years Exp

Power BI Intermediate

6.5/10

Years Exp

SQL Intermediate

6.5/10

Years Exp

Data Cleaning Intermediate

5.5/10

Years Exp

Data Modelling Intermediate

5.5/10

Years Exp

ETL Processes Intermediate

5.5/10

Years Exp

Data Validation Intermediate

5.5/10

Years Exp

Postgresql Intermediate

5.5/10

Years Exp

Statistical Analysis Intermediate

5.5/10

Years Exp

Exploratory data analysis Intermediate

5.5/10

Years Exp

Data Wrangling Intermediate

5.5/10

Years Exp

Work Experience

Customer-Centric Operations & Financial Services

Stock Holding Corporation of India Ltd

Jan 2017 - Jan 2019

Managed customer-centric operations, ensuring high service quality in daily trading and settlement processes. Built and maintained strong relationships with internal and external clients, enhancing customer satisfaction and retention. Ensured strict adherence to compliance standards, corporate policies, and regulatory guidelines. Conducted client presentations and training sessions on web and mobile trading platforms to improve user adoption and engagement. Monitored market trends, product updates, and financial procedures to provide timely insights and updates to clients. Assisted clients in financial planning and investment decisions across mutual funds, SIPs, and equity markets. Prepared MIS reports and presented key insights to senior management for informed decision-making. Managed branch operations including inventory tracking, expense monitoring, and petty cash management.