Chirag Seervi

Data Analyst and AI QA Expert

Bangalore 3+ yrs exp 86 · Excellent

About

Data Analyst and AI QA Expert with 3+ years of experience transforming complex datasets into actionable business insights using SQL, Python, Power BI, Tableau, and Excel. Experienced in dashboard development, KPI reporting, predictive modelling, and data quality evaluation. Proven ability to improve operational efficiency and support data-driven decision-making through advanced analytics and reporting.

Skills & Expertise (22)

Python Advanced

8.0/10

Years Exp

Problem-solving Advanced

8.0/10

Years Exp

Analytical Thinking Advanced

8.0/10

Years Exp

Model Evaluation Advanced

8.0/10

Years Exp

LLM Advanced

8.0/10

Years Exp

Predictive Modelling Advanced

8.0/10

Years Exp

Exploratory data analysis Intermediate

7.5/10

Years Exp

A/B testing Intermediate

7.5/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Statistical Analysis Intermediate

7.5/10

Years Exp

Power BI Intermediate

7.5/10

Years Exp

KPI Reporting Intermediate

7.0/10

Years Exp

Data Wrangling Intermediate

7.0/10

Years Exp

Data Cleaning Intermediate

7.0/10

Years Exp

Tableau Intermediate

7.0/10

Years Exp

Data Annotation Intermediate

7.0/10

Years Exp

Excel Intermediate

7.0/10

Years Exp

Team Leadership Intermediate

7.0/10

Years Exp

Requirements Gathering Intermediate

7.0/10

Years Exp

stakeholder communication Intermediate

7.0/10

Years Exp

ETL Intermediate

6.5/10

Years Exp

Data Warehousing Intermediate

6.0/10

Years Exp

Work Experience

AI QA Expert

Deccan AI

Aug 2025 - May 2026

Led QA and evaluation across instruction-following, reasoning, safety, and multi-turn conversation tasks, reviewing 35K+ prompts and model outputs and creating 200+ evaluation prompts in RLHF-style QA workflows. Designed and executed 150+ AI and agent test cases (adversarial prompts, hallucination detection, factuality checks, context-window limits, tool-calling accuracy), surfacing and reducing recurring failure patterns. Supervised and mentored a team of 4–5 AI trainers, reviewing annotations and outputs to ensure quality and consistency across the team's evaluation work. Analyzed evaluation data to identify recurring failure patterns, delivering data-driven quality reports to leadership that informed reductions in hallucination, bias, and unsafe response rates.

AI Prompt Engineer

Deccan AI Experts

Sep 2024 - Jul 2025

Created, refined, and iteratively optimized audio-to-text prompts from YouTube content for a major client engagement (Alphabet Inc.), evaluating AI responses for accuracy, relevance, and consistency with intended outputs. Applied data annotation and labelling techniques to categorize datasets and analyze model outputs, contributing to measurable gains in downstream model accuracy.

Data Analyst

Freelance

Dec 2023 - Jul 2024

Built interactive Power BI and Excel dashboards analyzing call center and sales data, partnering with business stakeholders to gather and translate reporting requirements into KPI tracking for operational and sales performance. Developed a churn prediction model using Python and SQL; model outputs directly informed retention campaigns, contributing to a 17% improvement in customer retention over the engagement period. Ran A/B tests on sales and engagement approaches to validate which interventions moved retention and conversion metrics.

Data Associate

Salesken

Oct 2022 - Oct 2023

Supported model optimization and risk assessment initiatives that improved summarization model performance from 91% to 95%. Built dynamic Tableau dashboards tracking 10+ NLP model performance metrics for ongoing accuracy and effectiveness monitoring. Designed SQL-based data pipelines and automated data extraction processes supporting analytics and reporting across 5–6 NLP models, improving overall data quality. Documented business requirements and process flows for NLP model evaluation workflows and ran A/B tests comparing model configurations to identify which changes improved accuracy and effectiveness.