Karan Sharma

Data Analyst

Jaipur, Rajasthan 4+ yrs exp 89 · Excellent

About

Data Analyst with hands-on experience in SQL, Power BI, and Excel-based reporting, currently working as a Data Analyst Intern. Skilled in building dashboards, writing SQL queries, cleaning and validating data, and translating raw data into actionable reports and insights. Brings a strong analytical foundation from 3+ years in US-based client operations and process management, combined with growing technical proficiency in data analysis tools.

Skills & Expertise (16)

Power BI Advanced

8.0/10

Years Exp

Dashboard Development Advanced

7.8/10

Years Exp

Data Visualization Advanced

7.8/10

Years Exp

Data Analysis Intermediate

7.6/10

Years Exp

SQL Intermediate

7.5/10

Years Exp

Excel Intermediate

7.4/10

Years Exp

Data Cleaning Intermediate

7.0/10

Years Exp

Data Validation Intermediate

7.0/10

Years Exp

Process Analysis Intermediate

6.5/10

Years Exp

Workflow Analysis Intermediate

6.5/10

Years Exp

Quality Checks Intermediate

6.5/10

Years Exp

Stakeholder Reporting Intermediate

6.5/10

Years Exp

SLA tracking Intermediate

6.0/10

Years Exp

Documentation Intermediate

6.0/10

Years Exp

Compliance Review Intermediate

6.0/10

Years Exp

Python Intermediate

6.0/10

0.5

Years Exp

Work Experience

Data Analyst Intern

GrainZap IT Solutions

Apr 2026 - Present

Built and maintained interactive Power BI dashboards to track key business and operational metrics, enabling faster, data-driven decisions. Wrote and optimized SQL queries to extract, filter, and aggregate data from company databases for reporting and analysis. Performed data cleaning and validation on raw datasets to ensure accuracy and consistency before analysis. Prepared regular reports and summaries in Excel and Power BI for internal stakeholders, highlighting trends and key insights. Currently building proficiency in Python for data analysis as part of ongoing skill development.

Client Success Associate – Virtual Assistant

Transcom India

Apr 2024 - Apr 2026

Managed end-to-end underwriting documentation workflows for US life settlement cases. Coordinated with third-party providers for document collection, verification, and follow-ups. Performed data validation and compliance checks on medical and policy documents before underwriting review. Maintained accurate records in Clarinet, ensuring complete and audit-ready case files. Handled high-volume case queues while maintaining strict SLA timelines. Supported portfolio operations in Tamarac, including asset classification, financial data updates, and NAV/dividend processing using JCR & LLF reports. Assisted in weekly and monthly reporting and operational tracking.

Customer Service Associate – Subject Matter Expert (SME)

Teleperformance

Dec 2021 - Jan 2024

Managed high-volume customer interactions across calls and emails, consistently meeting quality and compliance standards while improving resolution time and customer satisfaction. Promoted to Subject Matter Expert (SME) within one year; handled complex queries and escalations while supporting team members on process adherence. Conducted quality checks, identified process gaps, and supported training and workflow coordination, contributing to improved team accuracy and service delivery.