SUMAN SHARMA
Team Lead, Logistics Operations
About
Results-driven Logistics Operations Professional with 2+ years of experience in supply chain, warehouse operations, dispatch planning, and last-mile delivery management. Currently leading logistics operations at Agarwal Express Limited, managing high-volume shipments and team operations with strong focus on on-time delivery, route optimization, and operational efficiency. Skilled in team leadership, vendor coordination, MIS reporting, and customer issue resolution. Seeking opportunities in logistics and supply chain operations within growth-oriented MNC organizations.
Skills & Expertise (11)
Work Experience
Team Lead, Logistics Operations
Agarwal Express Limited
May 2025 - Present
Leading a team of 8–15 staff members for daily logistics and dispatch operations. Managing 100+ shipments daily while maintaining 95%+ on-time delivery performance. Optimizing delivery routes to reduce delays and transportation costs. Coordinating with vendors, warehouse teams, and drivers for smooth operations. Monitoring last-mile delivery performance and resolving escalations effectively. Preparing MIS reports and operational dashboards using MS Excel. Training and mentoring new employees to improve operational productivity. Ensuring adherence to SOPs, operational standards, and safety guidelines.
Logistics Executive
Agarwal Express Limited
May 2024 - May 2025
Managed end-to-end logistics operations including dispatch, shipment tracking, and delivery coordination. Coordinated with cross-functional teams to reduce operational delays. Maintained inventory accuracy and operational data through ERP and Excel reporting. Resolved customer and delivery-related issues to maintain service quality standards. Supported warehouse and transportation operations for timely order fulfillment.
Education
B.Tech CSE - Maharishi Markandeshwar University
2019 - 2023 · Afghanistan
12th - A.N.S College
- 2018 · Afghanistan
Certifications
No certifications added yet
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (11)
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