Spoorthi Shigli
Data Analytics Profile
About
Data-driven professional with a B.Tech in Computer Science and Business Systems and experience analyzing operational data at Amazon. Skilled in SQL, Python, Excel and Power BI, with hands-on experience building KPI dashboards and automating recurring reporting workflows using AI. Experienced in identifying process gaps, monitoring performance metrics, and translating operational data into actionable insights.
Skills & Expertise (19)
Work Experience
Quality Specialist
Amazon Development Centre
Jun 2024 - Present
Analyze operational and quality data through regular audits to identify process gaps, anomalies, and deviations from established operational standards. Monitor performance metrics and investigate recurring quality issues using structured problem-solving and root-cause analysis to support process improvements. Serve as a single point of contact (SPOC) for auditors and senior management, consolidating operational findings and communicating insights for timely issue resolution. Support the execution and monitoring of SOPs for last-mile delivery operations, ensuring process compliance and consistent performance. Train and mentor new team members on SOPs and performance standards, supporting consistent execution and knowledge sharing.
Education
Bachelor of Technology in Computer Science and Business Systems - B. V. Raju Institute of Technology
2020 - 2024 · Afghanistan
High School - Sri Chaitanya Junior Kalasala
2018 - 2020 · Afghanistan
Certifications
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Skills (19)
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