About
SOC Analyst (L1) with 2+ years of experience in a 24×7x365 in-house Security Operations Center, supporting continuous monitoring and incident handling. Hands-on experience in real-time alert monitoring and triage, reviewing various security alerts per shift across endpoint, network, email, and authentication logs. Skilled in playbook execution, ticketing, SLA-driven operations, and shift-based handovers. Strong exposure to SIEM platforms (Splunk) for alert analysis, incident creation, and event correlation at Level-1. Known for accurate documentation, clear escalation, and consistent reporting, contributing to improved SOC visibility and response efficiency.
Skills & Expertise (16)
Work Experience
SOC Analyst L1
VDT Solutions Pvt. Ltd.
Aug 2023 - Present
Monitored real-time security events using SIEM dashboards, contributing to continuous coverage of endpoint, network, email, and AD-related activities. Performed initial triage and analysis of 30-50 alerts per shift, identifying false positives early and reducing unnecessary escalations by approx. 25%. Investigated phishing alerts (10 – 12/week) using email header analysis, URL reputation checks, and attachment inspection, improving phishing classification accuracy. Created and tracked security incidents and tickets, maintaining accurate documentation and supporting SLA compliance above 95%. Escalated high and critical incidents to L2/L3 with complete analysis while supporting queue prioritization during high alert volumes. Actively participated in shift handovers, ensuring zero loss of incident context and smooth 24×7x365 SOC operations. Prepared daily and weekly SOC reports on alert volumes, incident status, and trends, while coordinating timely updates via email and ticketing systems and improving alert documentation and handover clarity.
Education
Master of Computer Applications - Patna University
2021 - 2023 · Afghanistan
Bachelor of Computer Applications - Patna University
2018 - 2021 · Afghanistan
Certifications
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Skills (16)
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