About
I bring a unique blend of technical skills, practical experience, and a continuous learning mindset. With a foundation in engineering and a strong command over technologies like Java, Python, SQL, and data science tools, I have real-world experience working in both customer-facing roles and technical project environments. I’ve handled CRM projects for major clients like Kotak, where I managed change requests, created functional specification documents, and supported full-cycle development from UAT to production. I’ve built end-to-end data science pipelines, including data ingestion, transformation, model training, monitoring, and CI/CD integration using GitHub Actions and MLflow. I understand the importance of clear communication, having worked as a Guest Relations Executive and built strong interpersonal skills. I’m self-motivated, adaptive, and passionate about using data to solve problems, which aligns with my goal to grow as a Data Scientist or Analyst. In short, I bring technical expertise, business understanding, and a service mindset—making me a valuable asset to any data-driven or client-focused team.
Skills & Expertise (16)
Work Experience
Junior Engineer
BUSINESSNEXT
9-2023 - Present
CRM Solution Development: Managed client change requests (CRs), including creating detailed functional specification documents (FSDs) and implementing customized solutions. Performed system configurations and development tasks, including creating fields, Business Entity Relationships (BER), triggers, rules, flow, mandatory rules, Jobs, EDS, layouts and many more to align with client requirements. Data-Driven Decision Support: Analyzed client-provided datasets and built dashboards and reports for actionable insights, enhancing data visibility for stakeholders. Utilized SQL to extract, transform, and manage data, enabling accurate reporting and decision-making. Cross-Functional Collaboration: Coordinated with clients to understand requirements and delivered tailored solutions within timelines. Supported UAT, pre-production, and production environments, ensuring quality and functionality during deployment. Technology Utilization: Leveraged Python, SQL, HTML, CSS, and Java and System Configuration for “CRMNEXT Product”, Excel, PowerPoint, and MS Word for application development, debugging, and enhancement based on user needs. Created and modified dashboards to monitor CRM performance and identify trends.
Education
BE
2019 - 2022 · India
Technical Diploma
2016 - 2019 · India
Certifications
IBM Data Science Professional Certificate
IBM · 2025
I have completed the IBM Data Science Professional Certificate, which provided a comprehensive foundation in data science, covering key topics such as Python programming, data analysis, data visualization, machine learning, and SQL. Through hands-on projects and a capstone using real-world datasets, I gained practical experience with tools like Pandas, NumPy, Matplotlib, Seaborn, Scikit-learn, Jupyter Notebooks, and IBM Watson Studio. The course also introduced Generative AI concepts to enhance modern data science practices, along with skills in data cleaning, modeling, and end-to-end data workflows.
