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Skills & Expertise (15)
Work Experience
Business research Intern
WhizzMart
Mar 2026 - Present
Conducted market research to define 8–12 service categories, contributing to platform structure and usability. Analyzed 5–8 competitors, identifying differences in pricing models, service offerings, and positioning. Collected and organized 500+ service provider records, improving onboarding readiness and database quality. Supported ETL processes for CRM, helping improve data accuracy and accessibility by 20–25%. Documented insights and collaborated with teams, enabling faster product decisions and reducing research time by 15–20%.
Founding data analyst
Compass India Pvt Ltd
Aug 2025 - Jan 2026
Prepared and maintained MIS reports (daily, weekly, monthly) to track business and operational performance. Automated reporting processes using Excel, reducing turnaround time from 3–4 hours to under 30 minutes. Performed data validation and quality checks on 100K+ records to ensure accuracy and consistency. Supported process standardization by creating structured reporting formats and improving workflow efficiency by 35–40%. Collaborated with cross-functional teams to interpret data and support business decision-making. Ensured adherence to reporting standards and internal processes for reliable and error-free outputs.
Operations Analyst
Credit Saison India
Feb 2025 - Aug 2025
Performed KYC verification as per RBI guidelines, processing 40–60 cases daily with high accuracy. Conducted data validation and document verification to identify discrepancies and potential fraud in 2–3% of cases. Ensured adherence to SOPs, compliance standards, and audit requirements for all processed cases. Maintained and updated records in internal systems, ensuring data accuracy and completeness. Prepared MIS and operational reports using MS Excel and Power BI to track performance and workflow metrics. Collaborated with risk, compliance, and operations teams to resolve issues and reduce rework by 10%. Supported process improvements by identifying gaps and enhancing efficiency in verification workflows.
Engineer trainee
Cognizant Technology Solutions
Mar 2024 - Jan 2025
Designed and maintained IT infrastructure supporting 100+ users, ensuring secure and scalable operations. Managed system performance and hardware–software integration through regular monitoring. Resolved 80–90% of technical issues within the same day, minimizing downtime.
Education
B.Tech Computer Science Engineering - University of Engineering and Management
2019 - 2023 · Afghanistan
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