About
Data Analyst with 2.5+ years of experience in SQL query optimization, Power BI dashboard development, ETL processes, and automated reporting. Proven track record delivering actionable business intelligence to stakeholders, improving data accuracy, and reducing reporting time. Skilled in DAX, data modeling, KPI tracking, and Excel automation.
Skills & Expertise (24)
Work Experience
Technical Support Executive — Data & Reporting
Teleperformance
Aug 2024 - Feb 2026
Optimized 50+ SQL queries (joins, indexing) reducing data extraction time by 20% and improving ETL pipeline efficiency. Designed 10+ Power BI dashboards with DAX measures, drill-downs & RLS, accelerating decision-making speed by 30%. Automated 15+ recurring reports via VBA & Power Query, saving 10+ hrs/week; maintained 99% data accuracy across all reports. Delivered stakeholder-facing ad-hoc analysis and KPI reporting to support operational and strategic business decisions.
Career Development & Upskilling
Self-directed
Jan 2021 - Jan 2024
Built portfolio projects: Power BI Sales Dashboard (revenue, profit, YoY KPIs) and Python EDA (BeautifulSoup, Pandas). Pursued IBPS exam preparation, strengthening quantitative reasoning and analytical problem-solving capabilities.
Associate Analyst
Berkadia Services India
Mar 2020 - Feb 2021
Reclassified $2M+ in financial data improving accuracy by 25%; validated 1,000+ records monthly for data integrity. Processed 500+ records using Excel VBA automation, reducing manual effort by 40%.
Education
MBA — Finance & Business Analytics - Institute of Public Enterprise
2018 - 2020 · Afghanistan
Certifications
Microsoft PL-300 (Power BI)
· 2025
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Skills (24)
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