About
Data Analyst with a Bachelor's degree in Artificial Intelligence & Data Science and experience in Application Support, Reporting, and Data Analytics. Skilled in SQL, Excel, Power BI, and Python for data cleaning, data analysis, dashboard development, KPI reporting, and business insights generation. Hands-on experience in building analytical dashboards, performing exploratory data analysis (EDA), and deriving actionable insights from sales, customer, and workforce datasets. Strong foundation in data visualization, problem-solving, and translating business requirements into data-driven recommendations. Seeking opportunities as a Data Analyst, Reporting Analyst, MIS Analyst, or Business Intelligence Analyst.
Skills & Expertise (34)
Work Experience
Application Support Engineer
BETSOL
Jun 2025 - Present
Provide end-user support by resolving application access issues, password resets, software installations, and system-related incidents. Troubleshoot application and user-reported issues to ensure timely resolution and minimal business disruption. Maintain incident records, support documentation, and issue logs to ensure accurate tracking and operational efficiency. Collaborate with internal teams for issue escalation, follow-up, and effective resolution of application-related problems. Continuously enhanced data analytics capabilities through practical learning in SQL, Power BI, Excel, and Python, while developing analytical and reporting skills through self-driven projects.
Talent Acquisition
Sie Brains
Nov 2024 - Apr 2025
Managed end-to-end recruitment for technical and non-technical roles, including sourcing, screening, and interview coordination. Utilized Naukri, LinkedIn, and ATS platforms to source candidates, contributing to a 30% reduction in time-to-hire. Maintained recruitment trackers, candidate databases, and hiring reports to ensure accurate data management and process visibility. Analysed recruitment metrics and collaborated with hiring managers to improve hiring efficiency and support workforce planning.
AI Prompt Engineer - Intern
GAOTek
Jul 2024 - Oct 2024
Optimized prompts for LLMs like ChatGPT to improve accuracy and relevance. Applied few-shot, zero-shot, and Chain-of-Thought techniques for better task handling. Built AI-powered solutions using prompt templates and Retrieval-Augmented Generation (RAG).
Data Science – Intern
Hubble Connected Pvt LTD
Oct 2023 - Dec 2023
Worked on live ML projects involving video extraction, image classification, segmentation, and clustering, contributing to end-to-end data processing and model development. Designed and executed robust ETL pipelines for structured data flow, supporting efficient training and analysis in real-time machine learning tasks, data annotation and generated analytical reports to aid in project.
Machine learning – Intern
NOVA GLOBAL
Aug 2023 - Sep 2023
Designed and implemented time series forecasting models (ARIMA, SARIMA) for power consumption prediction, achieving 88% accuracy. Performed complete data pipeline activities including data gathering, cleaning, transformation (ETL), and feature engineering. Utilized Python and Excel for model development, evaluation, and deployment, enhancing forecasting efficiency and decision-making.
Education
Bachelor of Engineering in Artificial Intelligence & Data Science - EAST WEST INSTITUTE OF TECHNOLOGY – VTU
2020 - 2024 · Afghanistan
Intermediate - SJCBMC
2018 - 2020 · Afghanistan
Certifications
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Skills (34)
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