About
Junior ServiceNow Developer with around 1 year of hands-on experience in ServiceNow development and ITSM modules. Strong knowledge of JavaScript and Object-Oriented Programming (OOP) concepts. Experienced in Client Scripts, Business Rules, Script Includes, Flow Designer, REST/SOAP API integrations, Access Control Lists (ACL), and ITSM processes including Incident, Problem, Change, and Request Management. Good knowledge of HTML and CSS. Passionate about workflow automation and ServiceNow application development.
Skills & Expertise (23)
Work Experience
ServiceNow Developer
Torrent Pharma
Mar 2025 - Present
Developed Client Scripts (onLoad, onChange, onSubmit) to control form behavior. Developed Business Rules (Before, After, Async) for automation and data validation. Created and managed Script Includes for reusable server-side logic. Implemented Flow Designer for approval workflows and task automation. Configured Access Control Lists (ACL) for role-based security. Developed REST API integrations with external systems. Worked on Incident, Problem, Change, and Request Management modules. Used GlideRecord for server-side database operations. Managed Update Sets for moving changes between instances. Configured SLA, Notifications, and Reports.
Education
Doctor of Pharmacy (PharmD) - Balaji College of Pharmacy
- 2023 · Afghanistan
Certifications
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Relocation
Open to Relocation
Skills (23)
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