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Skills & Expertise (24)
Work Experience
Data Analyst Intern
ExcelR Solutions
Dec 2025 - May 2026
Successfully processed, modeled, and visualized large-scale business datasets for comprehensive capstone projects, delivering full analytical solutions across Excel, Power BI, Tableau, and MySQL. Consolidated insights across platforms to create unified business reporting models, allowing stakeholders to easily identify operational bottlenecks and optimize regional order fulfillment strategies.
Senior Customer Support Executive (Technical Support)
Teleperformance
Oct 2023 - Aug 2025
Provided high-tier B2B technical support for retail store support centers, diagnosing and troubleshooting Kodak and Epson hardware/software issues. Monitored device health and system performance utilizing Kodak Remote Business Manager (KRBM) and managed data retrieval via KDFS. Logged, tracked, and managed technical incidents efficiently using ServiceNow (SNOW) to ensure strict adherence to SLAs. Analyzed incident patterns and printer health metrics to optimize remote troubleshooting workflows.
Medical Representative
Alkem Laboratories
Aug 2021 - Sep 2023
Managed sales operations, client relationships, and business development across multiple major pharmaceutical brands. Analyzed territory sales data, market trends, and competitor activity to achieve and exceed monthly distribution targets. Delivered technical product presentations to healthcare professionals, translating product data into clear commercial value.
Medical Representative
DWD Pharmaceuticals
Mar 2021 - Aug 2021
Managed sales operations, client relationships, and business development across major pharmaceutical brands. Analyzed territory sales data, market trends, and competitor activity to achieve and exceed monthly distribution targets.
Education
Bachelor of Commerce (B.Com) - Saket College (Mumbai University)
- 2018 · Afghanistan
Certifications
Data Analyst Certification Program
ExcelR · 2025-2026
Completed a Data Analyst Certification Program covering Advanced Excel, MySQL, Power BI, Tableau, SQL, Python basics, data visualization, dashboard development, and business analytics projects From ExcelR And NASSCOM Certified
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Open to Relocation
Skills (24)
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