About
Results-driven professional with hands-on experience in data analysis, MIS reporting, dashboard creation, and operational KPI tracking. Currently pursuing an advanced Data Analyst course covering Python, SQL, Power BI, and data analysis. Skilled in Advanced Excel, Google Sheets, and MySQL, with a strong ability to translate data into actionable business insights. Seeking to leverage analytical expertise in a Data Analyst role.
Skills & Expertise (14)
Work Experience
Management Trainee (Operations)
Taisys India Private Limited
Jul 2022 - Feb 2023
Managed and monitored service requests (SRs) to ensure 100% compliance with defined SLAs and turnaround times (TATs). Handled 400+ service request/Month. Developed and maintained interactive Excel-based dashboards to track key operational and customer performance metrics. Translated data into actionable business insights to identify inefficiencies, cost-saving opportunities, and areas for process optimization. Coordinated with cross-functional teams to streamline workflows and improve response times. Supported operational reporting by preparing MIS reports for management review and decision-making.
Education
MBA(H)(Finance+IT) - A.P.J.Abdul Kalam Technical University
- · Afghanistan
B.Tech. Aeronautical Engineering - Kurukshetra University
- · Afghanistan
Certifications
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Relocation
Open to Relocation
Skills (14)
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