About
Data Analyst with 1 years of experience delivering data-driven insights, automating reporting processes, and building interactive dashboards. Detail-oriented Data Analyst with hands-on experience in SQL, Advanced Excel, Power BI, Python, data cleaning, exploratory data analysis (EDA), dashboard development, and reporting. Currently working in application support, strengthening analytical thinking, root cause analysis, and problem-solving skills while collaborating with business and technical teams. Seeking a Data Analyst role to leverage technical expertise and deliver data-driven business insights.
Skills & Expertise (32)
Work Experience
Technical Engineer
Pharmarack Technologies
Jun 2026 - Present
Provided application support by investigating and resolving software-related issues reported by users. Logged, tracked, and prioritized support tickets to ensure timely issue resolution and effective service delivery. Analyzed application issues, verified data accuracy during troubleshooting, and collaborated with internal teams to identify root causes. Monitored recurring issues and maintained detailed documentation to support issue resolution and process improvements. Worked with business users to understand application-related requirements and provide technical assistance. Utilized analytical and problem-solving skills to troubleshoot application functionality and improve the user experience. Maintained accurate records of incidents, resolutions, and support activities following standard operating procedures.
Data Analyst Intern
CodeSpyder Technologies Pvt. Ltd.
Feb 2025 - Mar 2026
Collected, cleaned, transformed, and validated structured datasets using SQL, Python (Pandas), and Microsoft Excel to improve data quality. Performed Exploratory Data Analysis (EDA) to identify trends, patterns, anomalies, and business insights from large datasets. Developed interactive Power BI dashboards and visual reports to monitor KPIs and support business decision-making. Wrote SQL queries to extract, filter, join, and analyze data from relational databases for reporting and analysis. Created automated reports and data visualizations using Power BI and Excel to present actionable insights to stakeholders. Applied data cleaning, data preprocessing, and data transformation techniques to prepare analysis-ready datasets. Conducted statistical and trend analysis to support data-driven decision-making and business performance evaluation. Collaborated with team members to understand business requirements and deliver analytical solutions using SQL, Excel, Power BI, and Python.
Education
Bachelor of Computer Science (B.C.S) - Pune
- 2024 · Afghanistan
Certifications
Data Science, AI & Machine Learning
Code Spyder Institute · 2024
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Skills (32)
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