About
Passionate data enthusiast, skilled in MySQL, Tableau, Power BI, Databricks, Python, and more. Excels in crafting compelling data visuals, leveraging strong analytical and problem-solving prowess. Committed to delivering impactful insights for informed decision-making and team success.
Skills & Expertise (27)
Work Experience
I.T Analyst
Tata Consultancy Services
May 2024 - Present
Analyzed enterprise scorecards using Microsoft Excel to evaluate sales activities, revenue trends, and product-wise performance. Reviewed weekly, monthly, and quarterly business metrics to provide actionable insights for client performance improvement. Presented analytical findings through PowerPoint Presentations to support stakeholder decision-making and strategic planning. Upgraded Microsoft PowerApps applications integrated with Microsoft Power Automate and SharePoint to meet evolving client requirements. Recreated Salesforce reports in Databricks using SQL to optimize reporting, visualization, and data handling efficiency. Examined SAP BO reports to identify prompts, universes, report complexity, and new data source usage. Created sample SAP BO reports in Microsoft Power BI to estimate development timelines and project delivery deadlines. Promoted SAP BO reports and jobs from DEV to PROD while coordinating stakeholder reviews and report validations.
System Engineer
Infosys
Dec 2021 - May 2024
Collected, cleaned, and analyzed customer details using Microsoft Excel, MySQL, and Python, driving valuable insights. Led a team of 11 to enhance product services. Employed Power Bi for interactive graphs, and data interpretation to minimize errors and improve product quality, achieving service excellence. Produced monthly and weekly progress reports, demonstrating data analysis skills. Informed clients for better decision making, strengthening internet connection services and surpassing service standards. Streamlined operational processes, saving the company $50,000 in labor cost savings and reducing project duration by 35%.
Senior Operations Executive
Infosys
Oct 2020 - Nov 2021
Gathered and organized user data, utilizing Microsoft Excel and MySQL for efficient data management. Maintained comprehensive records, ensuring accuracy and accessibility. Based on vendor inquiries, I provided clients with network insights including area, region, district, and state. Maintaining detailed client and customer records to facilitate unambiguous decision-making. Collaborated closely with clients to derive important insights from data. Using a visualization tool like Tableau, I created informative documents adapted to the needs of the customer, promoting clear communication and informed decision-making. Devised and implemented system models and simulations to assess the impact of potential changes on network infrastructure. Redesigned systems to optimize performance, increasing functionality and node reliability by 35%.
Operations Executive
Infosys
Sep 2018 - Aug 2020
Analyzed user data using Microsoft Excel to provide valuable insights for network and vendor enhancements during installations. Maintained vendor records, ensuring organized and accessible data for efficient operational management. Assessed contract data, interpreting and summarizing terms to improve compliance and operations. Managed and assigned call rates worldwide through in-depth data analysis, improving cost efficiency. Presented monthly visualizations to clients, offering valuable insights and enhancing profitability through data interpretation. Increased operational efficiency by 15% while decreasing operational costs by 20%.
Education
Bachelor of Science in Information Technology - Thakur College of Science & Commerce, Mumbai University
- 2018 · Afghanistan
Higher Secondary School (HSC) - Thakur College of Science & Commerce
- 2015 · Afghanistan
Secondary School Certificate (SSC) - Sardar Vallabhbhai Patel Vidyalaya
- 2013 · Afghanistan
Certifications
Python For Data Analysis
Great Learning · 2024
SQL - MySQL for Data Analytics and Business Intelligence
Udemy · 2023
Become a Data Analyst: Excel, SQL & Tableau - 3-in-1 Bundle
Udemy · 2023
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (27)
Click a skill to find developers with the same skill
