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Umarani Pulishetty

Umarani Pulishetty

Junior Data Analyst

Hyderabad, Telangana, India 2+ yrs exp 85 · Excellent

About

Detail-oriented professional with 2+ years of experience at WNS as a Senior Associate – Operations, with experience in customer support, issue resolution, quality, productivity, and handling multiple customer interactions. Skilled in Microsoft Excel, SQL, Power BI, and Python for data analysis and reporting. Able to clean and analyze data, create dashboards, identify trends, and present insights in a clear and structured manner. Seeking an opportunity to start a career as a Data Analyst / Junior Data Analyst and contribute analytical and problem-solving skills to a data-driven organization.

Skills & Expertise (36)

Python Intermediate
7.5/10
2
Years Exp
SQL Intermediate
7.5/10
2
Years Exp
Power BI Intermediate
7.5/10
2
Years Exp
Pivot Tables Intermediate
7.5/10
2
Years Exp
Microsoft Excel Intermediate
7.5/10
2
Years Exp
NumPy Intermediate
6.5/10
2
Years Exp
CASE Statements Intermediate
6.5/10
2
Years Exp
Subqueries Intermediate
6.5/10
2
Years Exp
Data Modeling Intermediate
6.5/10
2
Years Exp
DAX basics Intermediate
6.5/10
2
Years Exp
KPI Cards Intermediate
6.5/10
2
Years Exp
Interactive Dashboards Intermediate
6.5/10
2
Years Exp
Filters Intermediate
6.5/10
2
Years Exp
Slicers Intermediate
6.5/10
2
Years Exp
Pandas Intermediate
6.5/10
2
Years Exp
Aggregate Functions Intermediate
6.5/10
2
Years Exp
Matplotlib Intermediate
6.5/10
2
Years Exp
Basic Data Analysis Intermediate
6.5/10
2
Years Exp
Microsoft Word Intermediate
6.5/10
2
Years Exp
Countifs Intermediate
6.5/10
2
Years Exp
Data Validation Intermediate
6.5/10
2
Years Exp
Exploratory data analysis Intermediate
6.5/10
2
Years Exp
Trend Analysis Intermediate
6.5/10
2
Years Exp
KPI Analysis Intermediate
6.5/10
2
Years Exp
XLOOKUP Intermediate
6.5/10
2
Years Exp
VLOOKUP Intermediate
6.5/10
2
Years Exp
If Intermediate
6.5/10
2
Years Exp
SUMIFS Intermediate
6.5/10
2
Years Exp
Data Cleaning Intermediate
6.5/10
2
Years Exp
Charts Intermediate
6.5/10
2
Years Exp
Conditional Formatting Intermediate
6.5/10
2
Years Exp
Select Intermediate
6.5/10
2
Years Exp
WHERE Intermediate
6.5/10
2
Years Exp
GROUP BY Intermediate
6.5/10
2
Years Exp
ORDER BY Intermediate
6.5/10
2
Years Exp
Joins Intermediate
6.5/10
2
Years Exp

Work Experience

Senior Associate, Operations

WNS

Jan 2024 - Sep 2026

Handled customer queries through chat and email, resolving issues while maintaining quality and customer satisfaction. Managed multiple customer interactions simultaneously and prioritized urgent queries effectively. Worked with productivity and quality targets and maintained accuracy while handling daily operations. Analyzed customer-related information to understand issues and provide appropriate resolutions. Maintained accurate records and followed standard operating procedures. Developed strong problem-solving, communication, attention-to-detail, and analytical skills through day-to-day operations. Consistently worked toward team and individual performance metrics. Received Employee of the Month recognition for work performance. Used Microsoft Office tools for documentation, communication, and maintaining work-related information.

Education

Master's Degree - Ramakrishna Degree College

- · Afghanistan

Bachelor of Science (B.Sc.) - Telangana Social Welfare College

- · Afghanistan

Intermediate - TS Model College

- · Afghanistan

SSC - ZPHS Rajaram

- · Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 10/15
💰 Rate 0/5
🏆 Certs 0/5
✅ Verified 5/5
Total Score 85/100

Profile Overview

Member sinceSep 2026

Availability Details

Visa Status

Citizen

Relocation

Not Open to Relocation

Skills (36)

Click a skill to find developers with the same skill

Python SQL Power BI Pivot Tables Microsoft Excel NumPy CASE Statements Subqueries Data Modeling DAX basics +26 more

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