Umar Ansari
MBA Graduate
About
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Skills & Expertise (8)
Work Experience
Associate Project Manager
Progresso Research
Jun 2024 - Feb 2025
Assisted in managing marketing research projects, ensuring all phases of the project were on time and within scope. Managed client communications, providing regular updates and addressing any concerns. Helped prepare final reports and presentations, delivering data-driven insights to clients and reconciliation of Data through different channels.
Customer support advisor
Concentrix
Aug 2023 - Jun 2024
Provide real-time support to customers via live chat, addressing inquiries and resolving issues within the established response time targets. Document all interactions in the CRM system, ensuring accurate and up-to-date records of customer issues and solutions.
Education
M.B.A. in Marketing, Data Analytics - C.S.J.M.U. Kanpur
2021 - 2023 ยท Afghanistan
B.Sc. in Physics, Chemistry - C.S.J.M.U. Kanpur
2018 - 2021 ยท Afghanistan
Certifications
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Skills (8)
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