About
Results-driven QA professional with 6+ years of overall experience in IT, including 3.5+ years in Manual Testing of web and mobile applications across Medical EdTech, Healthcare CRM, Education ERP, and AI-powered platforms. Skilled in Functional, Regression, Integration, UAT, Cross-Browser, and Real Device Testing with hands-on experience in API Testing (Postman), SQL, JIRA, and Agile methodologies. Strong expertise in defect lifecycle management, test planning, payment workflow validation, CRM integrations, and multi-portal application testing. Currently strengthening automation testing capabilities using Selenium WebDriver and AI-assisted QA workflows, including development of an AI-powered Test Plan Creator Agent integrated with Jira and Confluence.
Skills & Expertise (42)
Work Experience
QA Lead
Longbow Technologies Private Limited
Apr 2023 - Present
• Own end-to-end QA for web and mobile applications — from test planning and execution to defect tracking and release sign-off across multiple product releases. • Conduct real-device testing on Android and iOS alongside BrowserStack for cross-browser and cross-device coverage; maintained zero critical post-release defects across all releases. • Lead and mentor junior QA testers and interns; review test cases and enforce team-wide QA standards. • Coordinate UAT with clients to validate business workflows and sign off before production deployments. • Executed functional, regression, integration, and UAT testing for web and mobile applications across multiple product lines. • Designed detailed test cases from business and functional requirements; managed full defect lifecycle in JIRA throughout the Agile release cycle. • Participated in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. • Self-initiated and delivered an AI-powered Test Plan Creator Agent integrating Groq API, Jira, and Confluence — auto-generating structured 8-section test plans from Jira tickets in under 30 seconds; built end-to-end with AI-assisted development (Claude AI), at zero cost using free-tier APIs.
QA Engineer
DocTutorials
Nov 2022 - Mar 2023
• Performed functional and regression testing for the DocTutorials platform across web, Android, and iOS. • Supported senior QA during UAT cycles and production release validations.
Seller Support Associate
Amazon
Apr 2021 - Aug 2022
• Worked in the ILAC (Inventory Lost Andon Cord) process — a specialized seller support function focused on investigating and resolving lost or misplaced seller inventory within Amazon's fulfilment centres. • Investigated inventory discrepancy cases through root cause analysis using internal tools and FC operational data — applying structured defect-identification skills directly analogous to QA defect triage. • Analysed inventory movement records, inbound shipment data, and warehouse logs to identify root causes including receiving errors, misplacements, damage, and system reconciliation gaps. • Documented case findings, resolution outcomes, and reimbursement decisions with high accuracy — building strong habits in structured reporting and compliance, foundational to QA documentation practices.
Process Executive
Infosys BPM
Dec 2019 - Apr 2021
• Worked on a data annotation project for Apple's self-driving car initiative (Project Titan) — contributing to AI/ML training datasets for autonomous vehicle perception and navigation systems. • Annotated road surface markings and sign boards using polygon, polyline, and bounding box techniques — building precision and attention to detail directly applicable to test case design and validation. • Executed the Refine stage — reviewing and correcting previously annotated data to improve label accuracy and resolve edge cases, mirroring defect review and re-testing workflows in QA. • Performed the Verify stage — conducting quality checks on annotated datasets to validate correctness, completeness, and adherence to project-specific guidelines before approval, equivalent to QA verification and sign-off.
Education
Bachelor of Technology (B. Tech) – Electronics & Communication Engineering - KG Reddy College of Engineering and Technology
2014 - 2019 · India
Certifications
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Skills (42)
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