About
Results-driven Operations & Data Analytics professional with a Post Graduate degree and over 2 years of experience in operational management, data integrity, and process optimization. Proficient in Microsoft Excel, Power BI, Tableau, and SQL with hands-on project experience in EV charging station data analysis, revenue tracking, and customer satisfaction reporting. Seeking a role to leverage analytical and operational expertise for data-driven decision-making and organizational performance improvement.
Skills & Expertise (16)
Work Experience
Administrative Assistant
Pahal Classes Pvt. Ltd
Sep 2024 - Feb 2026
Directed daily center operations, ensuring 100% compliance with corporate standards and achieving high student satisfaction ratings. Optimized center budgets and inventory levels, reducing operational costs through effective resource tracking. Promptly resolved student grievances and operational bottlenecks, maintaining seamless service quality. Managed complex scheduling and student databases, ensuring error-free administrative records and reporting.
Administrative Assistant
Rajdhani Force Security India Pvt. Ltd.
Apr 2023 - Jul 2024
Spearheaded payment collection for high-value accounts, ensuring accurate ledger maintenance and 100% recovery of outstanding dues. Conducted rigorous site inspections for VIP clients, auditing security protocols to ensure strict adherence to service-level agreements. Facilitated formal agreements between company and clients, ensuring all legal and commercial terms were accurately documented. Acted as the primary liaison for VIP accounts, utilizing data-driven insights to improve service delivery.
Education
Post Graduate Degree – MA Geography - National P.G. College
2019 - 2021 · Afghanistan
Bachelor's Degree – BA Economics - National P.G. College
2016 - 2019 · Afghanistan
Senior Secondary Education - Bal Guide Inter College
- 2015 · Afghanistan
Secondary Education - Bal Guide Inter College
- 2013 · Afghanistan
Certifications
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Skills (16)
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