Vineeth John Vincent
Data Analytics & Business Intelligence Professional
About
Targeting a role in Data Analytics and Business Intelligence to apply expertise in SQL, Data Visualization and Reporting to transform raw data into actionable business insights.
Skills & Expertise (23)
Work Experience
Risk Specialist - Trust & Safety
Amazon
May 2020 - Mar 2022
Designed automated performance trackers incorporating pivot-based analysis, SLA metrics, quality scores, and 4-week performance trends, improving visibility into performance gaps and driving adoption across 25+ workflows. Automated SLA and quality reporting using Excel VBA, enabling one-click generation and personalized email distribution of performance reports to 50+ associates, reducing reporting time from 3 hours to 5 minutes. Analyzed large operational datasets using advanced Excel (Pivot Tables, lookup functions, and data validation) to identify 6,000+ compliance violations across 7 countries, enabling risk mitigation and process correction. Developed automated Excel dashboards and reporting trackers to monitor quality metrics, identifying improvement opportunities that increased quality performance from 85% to 99%.
Data Associate
Amazon
May 2017 - Apr 2020
Spearheaded 2 end-to-end process development initiatives and deployed 4 VBA-driven automation solutions, enhancing enterprise-scale data quality analysis and trend detection. Executed advanced root cause analysis (Five Whys, Fishbone) to pinpoint and mitigate operational bottlenecks. Architected and sustained 10+ automated analytical dashboards using Excel and VBA, elevating data transparency and strategic decision-making. Maintained and analyzed large-scale operational datasets using Excel and Amazon Quip, enabling structured reporting and performance tracking.
Assistant Program Manager - Trust & Safety
Amazon
Apr 2022 - Sep 2023
Collaborated with Tech and BI teams to develop Excel- and SQL-based reporting tools, slashing data tracking time from 1 hour to under 2 minutes. Built executive dashboards and reports leveraging Excel, Power BI and SQL, delivering actionable insights to leadership and cross-functional teams. Analyzed operational data and reporting metrics using Excel dashboards to identify workflow inefficiencies, reducing process time from 35 minutes to 2.5 minutes. Directed 4 external vendor teams and 2 internal operations teams, driving 60% productivity gains and 90% reduction in compliance incidents through process reengineering.
Education
B.E. in Mechanical Engineering - Alpha College of Engineering
- 2016 · Afghanistan
