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Skills & Expertise (7)
Work Experience
Network Security Analyst – L1
Persistent Systems
Oct 2024 - Present
Monitored and managed web traffic through Zscaler Internet Access (ZIA) to ensure secure browsing and policy compliance. Handled user access requests such as URL filtering, whitelist/blacklist, and authentication issues. Performed daily health checks of Zscaler services and reported anomalies to senior analysts. Investigated and escalated security incidents (e.g., blocked URLs, malware alerts, SSL inspection issues). Collaborated with IT and SOC teams to resolve user connectivity and application access issues. Documented change requests and troubleshooting steps for audit and knowledge base purposes. Participated in weekly review meetings to present compliance and incident-handling updates related to Zscaler. Configured policies in ZIA & ZPA, optimized SSL inspection rules, and improved user access performance using ZDX analytics.
GRC Analyst – L1
Persistent Systems
May 2024 - Oct 2024
Managed compliance activities for a single project, ensuring adherence to internal policies and industry standards. Conducted weekly compliance reviews with stakeholders and presented updates on compliance gaps and remediation progress. Maintained and updated compliance checklists and evidence documentation manually. Collaborated with IT, Security, and Audit teams to track and close compliance gaps. Assisted in preparing audit evidence and compliance reports for management review. Escalated identified compliance issues to senior analysts for timely resolution. Daily security tracking, reporting, and documentation.
Education
BCA - Indira College of Commerce and Science
- 2024 · Afghanistan
HSC - Dr. D.Y. Patil College of Art, Commerce & Science
- 2021 · Afghanistan
SSC - Shree Guru Gnaesh Vidyamandir
- 2019 · Afghanistan
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Skills (7)
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