About
Experienced professional transitioning from Sales Engineering to Data Analysis and Business Intelligence. Bringing over 3 years of expertise in sales and data analytics with transferable skills in Power BI, SQL, and Excel. Proven ability to develop interactive dashboards and clean complex datasets that led to improved reporting accuracy by 20% and faster data-driven decision-making. Eager to contribute to the Business Intelligence field with impactful data visualization and actionable insights.
Skills & Expertise (16)
Work Experience
Associate Data Analyst
Taskus Pvt Ltd
Sep 2023 - Jul 2025
Extracted, cleaned, and transformed data from multiple sources using Excel (Power Query, VLOOKUP, Pivot Tables) and SQL, improving reporting accuracy by ~20% and reducing manual corrections. Developed and maintained Power BI dashboards tracking KPIs such as revenue growth, conversion rate, customer response time, and SLA adherence, enabling real-time performance monitoring and faster data-driven decisions. Collaborated with sales, operations, and management teams to gather reporting requirements through meetings and calls, refining dashboards to align with business goals and improve usability. Handled client queries related to data discrepancies, report clarifications, and SLA tracking via email and calls, ensuring prompt responses and maintaining high client satisfaction. Measured success by tracking reduced report preparation time, improved data quality, positive stakeholder feedback, and increased dashboard adoption, contributing to improved team performance and decision-making.
Sales Engineer
OT Solution Pvt Ltd
Sep 2022 - Sep 2023
Managed over 1000 international sales calls monthly, engaging B2B clients across North America, Europe, and the Middle East to understand requirements and present tailored solutions. Maintained and organized client data in MS Excel and CRM tools, using structured templates to improve follow-up efficiency and pipeline tracking. Closed deals exceeding $10,000 in value on two separate occasions by analyzing client pain points, delivering clear value propositions, and coordinating with technical teams for smooth execution. Collaborated cross-functionally with marketing, technical, and operations teams to align on lead quality, clarify product capabilities, and ensure seamless client onboarding and delivery. Handled proposal follow-ups, pricing discussions, and sales pipeline management, contributing to consistent achievement of monthly sales targets.
Education
B.Tech - Sushila Devi Bansal College of Engineering
2017 - 2021 · India
Certifications
PwC Power BI Visualization
· 2025
Elevate Labs Internship Certificate
· 2025
