Chetan Shendkar
Associate Technical Engineer
About
8 years of experience as an Associate Technical Engineer with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee Development, and continuous improvement.
Skills & Expertise (21)
Work Experience
Technical Support Engineer
Euronet Worldwide Pvt. Ltd.
Oct 2010 - Apr 2013
Installation and Maintenance of Desktop & Laptops. Troubleshooting Outlook problems, configuration of Personal address book, etc and helping the users in using various outlook features. Installation and troubleshooting of software’s such as Microsoft Word, Excel, Power Point, and Euronet software’s such as CMS 3.0, IBM I series, and VTS simulator etc.
Technical Support Engineer
ICICI Bank Pvt. Ltd.
Nov 2011 - Apr 2013
Installation and Maintenance of Desktop & Laptops. Troubleshooting Outlook problems. Installation and troubleshooting of software’s. Printer installation and sharing, up gradation of PC, coordinating with vendors for replacement of parts.
Associate Technical Engineer
Hitachi Systems Micro Clinic Pvt. Ltd.
Apr 2013 - Sep 2023
Technology and Security products positioning based on client requirements. Dealing with Existing as well as new clients for proof of concept (POC). Products implementation and management. Project scoping, planning, management and execution. Hosting of project kick-off meetings. Managing customer’s escalations. Conducting & hosting internal trainings on security products.
Technical Support Engineer
Trimax Computer Pvt. Ltd.
Apr 2012 - Oct 2013
Installation and Maintenance of Desktop & Laptops. Troubleshooting Outlook problems. Installation and troubleshooting of software’s such as Microsoft Word, Excel, Power Point, and call centre software’s such as Avaya CMS, Nice, and Minsat etc.
Education
Diploma in Hardware and Networking - Grand Computer Education
- · Afghanistan
