cithna benjamin
Associate – Quality Assurance & Network Operations
About
Detail-oriented and analytical professional with hands-on experience in Software Testing Life Cycle (STLC), test case design, defect management, and quality assurance within Agile and CI/CD environments. Adept at analyzing Business Requirement Documents, writing comprehensive test cases, and tracking defects using JIRA. Returning to the workforce with refreshed skills and a strong commitment to delivering high-quality software through rigorous manual testing practices.
Skills & Expertise (22)
Work Experience
Associate – Quality Assurance & Network Operations
Tech Mahindra
Apr 2022 - Dec 2022
Performed Job Pack Validation by verifying technical specifications and networking documentation, ensuring 100% accuracy in project deliverables. Analyzed Business Requirement Documents (BRD) and System Specifications to identify potential logic gaps prior to development, reducing downstream defects. Designed and executed Test Cases, Test Plans, and Test Scripts aligned with project requirements and STLC best practices. Conducted manual smoke tests on automated builds within a CI/CD pipeline, acting as a quality gate before code promotion to staging and production environments. Identified, documented, and tracked defects using JIRA, collaborating with development teams to ensure timely resolution and accurate status updates. Verified Network Access Details (NADs) and geographical network data using the Telcordia (PIPeR) tool, ensuring output accuracy for field engineers. Coordinated with cross-functional teams to plan and deliver FTTP PON Projects from exchange to client location, supporting Northern Ireland Commissioning end-to-end. Followed SDLC and STLC methodologies rigorously, maintaining quality standards across all phases of delivery.
Education
M.Sc. Statistics - Loyola College, Madras University
- 2020 · Afghanistan
B.Sc. Statistics - Justice Basheer Ahmed Sayeed College for Women, Madras University
- 2018 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (22)
Click a skill to find developers with the same skill
